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Description

Symphony Communication software is designed for the financial services industry. There are 4 interconnected platforms; Messaging, Voice, Directory, Analytics. Symphony is trusted by over ½ million users and 1,000 institutions, including 10/10 of the world's largest investment banks. Symphony Messaging is an internal & external workplace chat app. The Federation feature enables off-channel messaging over WhatsApp, SMS, WeChat, and LINE, in compliance with financial industry requirements. The desktop and mobile app enables flexible working. Symphony Voice is the voice communication platform made for global finance. This includes the Cloud9 trader voice product which connects traders and trader-adjacent teams. The award-winning wireless turret phone alternative offers seamless deployment, rich features, in a fully cloud-native software as a service. The interconnected Symphony Directory feature enables you to search, find and contact financial counterparties in seconds.

Description

Symphony Logistics Suite™ enhances your organization's logistics and supply chain management through a robust array of technology solutions. Embrace modern and digital warehousing practices which encompass improved workforce productivity, enhancements in workplace conditions, streamlined business operations, informed decision-making driven by data, and strategies for reducing costs and saving time. Recognized for its reliability and scalability, Symphony is the logistics technology that boosts customer satisfaction and contributes positively to your financial outcomes. Experience automation in your inventory management with precise real-time data, accessible regardless of your warehouse's location. The Symphony Order Management System™ facilitates a smoother order fulfillment journey across a diverse supply chain. Additionally, the Symphony Transportation Management System™ guarantees efficient supply chain oversight, effectively managing the planning, execution, and evaluation of Key Performance Indicators (KPI) related to shipping and trailer operations. This comprehensive suite not only supports operational efficiency but also positions companies to thrive in a competitive market.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

AccessFintech Yes 
Appian Yes 
Arctera Insight Archiving Yes 
Citrix Workspace Yes 
Confluence Yes 
Google Cloud CDN Yes 
HERE Enterprise Browser Yes 
Jira Yes 
Salesforce Yes 
ServiceNow Yes 
Slack Yes 
Smarsh Yes 
Symantec EDR Yes 
Telegram Yes 
Unqork Yes 
WhatsApp Yes 
Zapier Yes 
Zoom Yes 
iMessage Yes 
iPushPull Yes 

Integrations

AccessFintech No 
Appian No 
Arctera Insight Archiving No 
Citrix Workspace No 
Confluence No 
Google Cloud CDN No 
HERE Enterprise Browser No 
Jira No 
Salesforce No 
ServiceNow No 
Slack No 
Smarsh No 
Symantec EDR No 
Telegram No 
Unqork No 
WhatsApp No 
Zapier No 
Zoom No 
iMessage No 
iPushPull No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Symphony Communication

Founded

2014

Country

United States

Website

symphony.com

Vendor Details

Company Name

Boon Software Consulting

Founded

1993

Country

Singapore

Website

www.boonsoftware.com/symphony-logistics-suite/

Product Features

Collaboration

Brainstorming No 
Calendar Management No 
Chat / Messaging Yes 
Contact Management Yes 
Content Management No 
Document Management No 
Project Management No 
Real Time Editing Yes 
Task Management Yes 
Version Control No 
Video Conferencing Yes 

Employee Communication Tools

Activity / News Feed No 
Audio / Video Conferencing Yes 
Blogs No 
Chat / Messaging Yes 
Employee Directory Yes 
Event Calendar No 
File Sharing Yes 
Knowledge Management Yes 
Newsletter Management No 
Surveys & Feedback Yes 

Internal Communications

App Integration No 
Blogs No 
Chat/Messaging Yes 
Email Management No 
Employee Directory Yes 
Event Calendar No 
Newsletter Management No 
Photo Gallery No 
Social Sharing No 
Survey Management No 
Telephony Yes 
Video Chat Yes 
Voice Chat Yes 

Team Chat

End-to-End Encryption (E2EE) Yes 
File Sharing Yes 
Groups / Channels Yes 
Payments No 
Search / Filter Yes 
Self-Destructing Messages No 
Stickers / GIFs No 
Threaded Discussion Yes 
Video Conferencing Yes 
Voice Calling Yes 

Team Communication

Activity / News Feed No 
Audio Calls Yes 
Calendar Management No 
Chat / Messaging Yes 
Discussion Threads Yes 
File Sharing Yes 
Mobile Access Yes 
Push Notifications Yes 
Search Yes 
Surveys & Feedback Yes 
Task Management Yes 
Video Conferencing Yes 

Product Features

Logistics

3PL No 
Barcoding / RFID Yes 
CRM No 
Container Tracking No 
Cross Docking No 
Fleet Management Yes 
Inventory Management Yes 
Order Management Yes 
Purchasing Yes 
Scheduling Yes 
Shipping Management Yes 
Transportation Management Yes 

Order Management

Back Order Management Yes 
Catalog Management No 
Inventory Management Yes 
Order Entry Yes 
Order Fulfillment Yes 
Order Tracking No 
Recurring Orders Yes 
Returns Management No 
Shipping Management No 
Special Order Management Yes 

Shipping

Air Shipping Yes 
Bills of Lading Yes 
Container Shipping Yes 
Freight Shipping Yes 
Ground Shipping Yes 
Import / Export Yes 
Ocean Shipping Yes 
Parcel Shipping No 
Quotes / Estimates Yes 
Shipment Tracking Yes 
Warehouse Management Yes 

Warehouse Management

3PL Management No 
Barcoding / RFID Yes 
Category Customization Yes 
Channel Management Yes 
Demand Planning Yes 
Inventory Management Yes 
Location Control No 
Order Management Yes 
Purchasing Yes 
Quality Control Yes 
Receiving / Putaway Management Yes 
Returns Management Yes 
Shipping Management Yes 

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