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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Text searches offer convenience, but they fall short when it comes to identifying text within image-based PDFs or any documents that have been scanned into your document management system—unless you utilize Symphony OCR®. This innovative solution ensures that every document becomes text searchable, streamlining the process of locating precisely what you require at the right moment. Symphony OCR automatically integrates OCR technology into documents uploaded to your document management system, rendering them text searchable. This functionality extends to scanned documents, including PDF and TIFF formats, e-faxes, email attachments, and even older files. Once documents undergo OCR processing, you can effortlessly search using keywords to locate them. Additionally, this tool enables you to select, copy, and paste text from the document, saving you the hassle of retyping. In the realm of OCR software, Symphony OCR stands out as a leader. Its seamless operation means that it consistently monitors both existing and newly added documents without necessitating any input from you, ensuring efficiency and reliability. With Symphony OCR, you can transform how you manage and access your documents.

Description

SymphonyAI’s IT Service Management solution leverages AI to automate workflows, improve productivity, and provide a seamless user experience. The platform features a unified service portal, empowering users with self-service capabilities while offering 24/7 AI-driven support. It includes tools for quick deployment, service automation, and no-code customization, allowing businesses to tailor IT services according to specific needs. With a focus on enhanced service quality, SymphonyAI helps companies streamline operations, resolve issues faster, and deliver more intuitive service experiences.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

LSSe64 Yes 
Microsoft SharePoint Yes 
NetDocuments Yes 
PracticeMaster Yes 
ShareFile Yes 
Time Matters Yes 
Worldox Yes 

Integrations

LSSe64 No 
Microsoft SharePoint No 
NetDocuments No 
PracticeMaster No 
ShareFile No 
Time Matters No 
Worldox No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Trumpet

Country

United States

Website

trumpetinc.com

Vendor Details

Company Name

SymphonyAI

Founded

2017

Country

United States

Website

www.symphonyai.com/itsm/it-service-management/

Product Features

OCR

Batch Processing Yes 
Convert to PDF Yes 
ID Scanning No 
Image Pre-processing No 
Indexing No 
Metadata Extraction No 
Multi-Language No 
Multiple Output Formats No 
Text Editor Yes 
Zone Selection Tool No 

Product Features

IT Asset Management

Asset Tracking No 
Audit Management No 
Compliance Management No 
Configuration Management No 
Contract/License Management No 
Cost Tracking No 
Depreciation Management No 
IT Service Management No 
Inventory Management No 
Maintenance Management No 
Procurement Management No 
Requisition Management No 
Supplier Management No 

IT Management

Capacity Monitoring No 
Compliance Management No 
Event Logs No 
Hardware Inventory No 
IT Budgeting No 
License Management No 
Patch Management No 
Remote Access No 
Scheduling No 
Software Inventory No 
User Activity Monitoring No 

IT Service

Contract Management No 
IT Asset Management No 
Incident Management No 
Knowledge Management No 
Release Management No 
Self Service Portal No 
Service Catalog No 
Service Reporting No 
Ticket Management No 

ITSM

Asset Tracking No 
Availability Management No 
Change Management No 
Configuration Management No 
Contract/License Management No 
Dashboard No 
Incident Management No 
Problem Management No 
Project Management No 
Release & Deployment Management No 
Self Service Portal No 

Service Desk

CMDB No 
Change Management No 
IT Asset Management No 
Incident Management No 
Knowledge Base No 
Mobile Access No 
Procurement Management No 
Remote Control No 
SLA Management No 
Self Service Portal No 

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