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features
design
support

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Write a Review

Description

In today's global business landscape, Big Data is a driving force, making the need for immediate, precise, and easily accessible information a standard expectation. The Symphony Business Intelligence™ Dashboards provide an essential tool for analyzing data and generating insights that inform strategic planning, automate systems, and support data-driven decisions. By harnessing the potential of the right data, businesses can utilize Symphony to enhance their operations. These dashboards simplify data management and offer interactive visualizations that facilitate predictive analytics, data mining, text mining, and forecasting. They provide intelligent and adaptable solutions tailored for warehousing and supply chain functions. Transforming raw data into actionable insights allows organizations to uncover patterns, recognize trends, and identify opportunities essential for strategic decision-making. Additionally, information can be aggregated into spreadsheets or databases for further processing and analysis. With Symphony, you receive timely, accurate, and comprehensible reports that are easily distributed among key stakeholders, ensuring that everyone stays informed and aligned. This comprehensive approach empowers organizations to navigate complexities and make informed choices that drive success.

Description

The Hotelier is a comprehensive, integrated Property Management Suite that oversees all hotel operations, encompassing front office and reservation systems, food and beverage services, banquet management, inventory control, guest services, financial accounting, payroll processing, engineering and maintenance, and housekeeping, while also providing real-time business intelligence for swift decision-making. In the fiercely competitive landscape of the hospitality industry, the advantage lies not just in the luxurious amenities available but also significantly in the caliber of customer service provided. Maintaining consistently high levels of customer service requires meticulous control over a myriad of functions and processes, akin to a conductor skillfully leading an orchestra to achieve a harmonious symphony. This level of orchestration ensures that every aspect of the guest experience is attended to, creating a seamless and enjoyable stay. Ultimately, a hotel that excels in both service and functionality is likely to stand out in the crowded marketplace.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Amazon Web Services (AWS) Yes 
Odoo Yes 
Oracle Cloud Infrastructure Yes 
SEEBURGER BIS Yes 
Zebra SmartCount Yes 

Integrations

Amazon Web Services (AWS) No 
Odoo No 
Oracle Cloud Infrastructure No 
SEEBURGER BIS No 
Zebra SmartCount No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Symphony

Country

Singapore

Website

www.boonsoftware.com/symphony-business-intelligence/

Vendor Details

Company Name

Data Devices

Founded

1989

Country

India

Website

www.datadevices.com/thehotelier/

Product Features

Business Intelligence

Ad Hoc Reports No 
Benchmarking No 
Budgeting & Forecasting No 
Dashboard No 
Data Analysis No 
Key Performance Indicators No 
Natural Language Generation (NLG) No 
Performance Metrics No 
Predictive Analytics No 
Profitability Analysis No 
Strategic Planning No 
Trend / Problem Indicators No 
Visual Analytics No 

Product Features

Hospitality Property Management

Built-in Accounting Yes 
CRM Yes 
Catering No 
Employee Management No 
Extended Stay Yes 
Front Office Management No 
GDS / OTA Integration No 
Group Management No 
Guest Experience (GEM) No 
Housekeeping Management No 
Loyalty Program Yes 
Maintenance Management No 
Marketing Automation Yes 
Marketing Management No 
Multi-Property No 
Online Booking No 
Point of Sale (POS) No 
Reservations Management No 
Reviews Management No 
Single Property No 
Vacation Rental No 

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