Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Symmetry Business Intelligence offers essential insights by analyzing data to pinpoint employees, contractors, and other individuals who may represent significant risks to the organization. The access history and behavioral patterns of each individual are scrutinized, leading to the assignment and periodic updating of a risk score. Any unusual activities are flagged, aiding in the identification of potential threats, enhancing access control, and reducing the chances of data breaches. By recognizing behaviors that could indicate risk, organizations can detect threats sooner, which helps to mitigate risks and lower the potential expenses related to incidents. Real-time dashboards present a visual overview of the movements and trends of personnel, allowing users to quickly see a summary of those with the highest risk ratings as well as detailed activity logs for every hour throughout the week. As risk scores fluctuate, they offer early warnings of emerging threats, and these scores are calculated based on factors such as the reader's location, the time of day, and the access patterns of the user. This comprehensive approach not only enhances security but also fosters a proactive stance in managing organizational risk.
Description
Comprehensive protection against threats and enhanced productivity for both on-site and remote work environments is provided seamlessly. Every interaction with customers is automatically scored and results are delivered to agents promptly. Agents receive customized coaching based on their interactions with customers, which is tailored to help them improve. Continuous capture of webcam images and live video/audio streaming helps detect security threats and productivity issues in real-time. Dynamic risk assessment and vulnerability scanning work to identify potential insider threats before they escalate into significant dangers. All employee activities are documented through video and audio recordings, session captures, immovable logs, and alert systems. Users have the opportunity to connect with their supervisors and peers to exchange valuable insights and motivate one another. Security and productivity-related incidents can be flagged for a streamlined workflow process, ensuring that appropriate measures are taken. Notably, agents benefit from automated note-taking during calls, which is then integrated into the CRM system for easy access. Additionally, workflows can be customized for specific triggered events, enhancing overall operational efficiency. Furthermore, this system not only safeguards the work environment but also fosters a culture of collaboration and continuous improvement.
API Access
Has API
No
API Access
Has API
No
Integrations
Amazon Rekognition
No
Symmetry Incident Management
Yes
exacqVision
Yes
Integrations
Amazon Rekognition
Yes
Symmetry Incident Management
No
exacqVision
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
AMAG Technology
Country
United States
Website
www.amag.com/businessintelligence
Vendor Details
Company Name
Trendzact
Country
United States
Website
trendzact.com/platform/
Product Features
Business Intelligence
Ad Hoc Reports
No
Benchmarking
No
Budgeting & Forecasting
No
Dashboard
No
Data Analysis
No
Key Performance Indicators
No
Natural Language Generation (NLG)
No
Performance Metrics
No
Predictive Analytics
No
Profitability Analysis
No
Strategic Planning
No
Trend / Problem Indicators
No
Visual Analytics
No
Product Features
Employee Monitoring
Activity Monitoring
No
Browsing History
No
Email Monitoring
No
Keystroke Recording
No
Productivity Analysis
No
Remote Control
No
Screen Activity Recording
No
Time & Attendance
No
Time Tracking
No