Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
In 2004, we launched Swordfish, a specialized software system designed for debt collection, aiming to enhance efficiency and profitability within the recovery sector at a reasonable cost. By merging the expertise of legal professionals and debt collection specialists with IT knowledge, we crafted an intuitive and accessible application that has become a preferred choice among industry players. Our commitment to leveraging technology to address our clients' challenges drives us to continually update Swordfish, incorporating increasing levels of automation and flexibility. Swordfish has gained recognition as a premier solution worldwide, celebrated for its sophisticated features, seamless integrations, adherence to legal standards, and scalability, positioning it as the preferred partner for debt collection firms not only in South Africa but also in nations like Lesotho, Namibia, Kenya, and Botswana. As we move forward, we aim to further enhance our offerings to meet the evolving needs of our clients in the ever-changing landscape of debt collection.
Description
Specialized software designed for debt recovery, credit control, and managing accounts receivable enhances efficiency and cuts costs compared to conventional methods and manual procedures. By automating communications through letters, emails, and text messages, as well as implementing business rules, it allows collectors to focus on more valuable tasks such as engaging with customers. A variety of proven workflows assist users in navigating the cash collection process as effectively as possible. Users can accept one-time payments or set up recurring payments, automating payment commitments without the need for a card terminal. This comprehensive solution streamlines communication throughout the entire debt management cycle, ensuring that customers can be reached via letters, emails, or SMS while optimizing recovery efforts. Additionally, the integration of these tools fosters a more productive working environment for collectors, ultimately benefiting the overall financial health of the organization.
API Access
Has API
No
API Access
Has API
No
Integrations
Rectxt
No
Seagate CORTX
No
SourceWhale
No
TE Recruit
No
Pricing Details
$35 per month
Free Trial
No
Free Version
No
Pricing Details
$500.00/month/user
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Swordfish Software
Founded
2004
Country
South Africa
Website
www.swordfish.co.za/
Vendor Details
Company Name
Expert Revenue Systems
Website
expertrevenuesystems.com/ie/collector/
Product Features
Debt Collection
Agency Management
Yes
Auto Dialer
No
Automated Notices
Yes
Callback Scheduling
No
Client Management
Yes
Commission Management
No
Compliance Management
No
Contact Management
Yes
Credit Bureau Reporting
Yes
In-House Collections
Yes
Payment Plans
Yes
Transaction Management
Yes
Product Features
Debt Collection
Agency Management
Yes
Auto Dialer
Yes
Automated Notices
Yes
Callback Scheduling
No
Client Management
No
Commission Management
Yes
Compliance Management
Yes
Contact Management
Yes
Credit Bureau Reporting
Yes
In-House Collections
Yes
Payment Plans
Yes
Transaction Management
Yes