Average Ratings 1 Rating
Average Ratings 9 Ratings
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Description
Introducing the first hyperautomation platform that seamlessly integrates with any current ITSM tool to reveal and act on insights instantly, thereby enhancing ticket resolution speed and minimizing expenses. The Swish.ai hyperautomation platform not only analyzes and automates processes but also predicts the optimal actions to take, efficiently directing issues to the most suitable agent. By assessing your historical ITSM ticket data, the Swish.ai platform formulates dynamic AI models that continuously adapt to capture insights pertinent to your unique environment. This patented technology transcends traditional natural language processing to grasp your company's specific terminology. It effectively enhances the comprehension of each underlying ticket issue and accurately determines the next best action in real-time. After tickets are properly classified, the platform considers additional live data points before directing them to the most fitting agents. Furthermore, we offer comprehensive reference materials to ensure agents have all necessary resources at their disposal to resolve the ticket effectively, avoiding any delays or rerouting. In this way, Swish.ai not only streamlines operations but also empowers agents to perform at their best.
Description
Transform your organization into a fully automated enterprise™ with the UiPath Platform, a hallmark of digital transformation. Achieving a fully automated enterprise fosters business resilience, enhances speed and agility, and liberates employees from repetitive tasks through a comprehensive automation solution. Leverage the insights gathered from your business applications, such as ERP and CRM systems, to gain a profound understanding of intricate business operations. This knowledge empowers you to identify the most effective automation opportunities and measure their impact. As a cutting-edge Robotic Process Automation (RPA) and process mining platform, UiPath enables organizations to streamline their business processes, accelerating their journey towards becoming digital entities while gaining a competitive edge in the realm of AI. With its scalable, extensible, and sustainable architecture, UiPath allows users to create visual workflows without the need for scripting or coding. Additionally, the platform boasts robust auditing features, sophisticated analytical reporting, and personalized dashboards to enhance user experience and operational oversight. Embrace UiPath to not only improve efficiency but also to foster a culture of innovation within your organization.
API Access
Has API
No
API Access
Has API
No
Integrations
AgilePoint NX
No
Berexia
No
Camunda
No
Dataiku
No
Docugami
No
Espressive Barista
No
Google Calendar
No
Mendix
No
Oracle In-Memory Cost Management
No
Photon Commerce
No
Integrations
AgilePoint NX
Yes
Berexia
Yes
Camunda
Yes
Dataiku
Yes
Docugami
Yes
Espressive Barista
Yes
Google Calendar
Yes
Mendix
Yes
Oracle In-Memory Cost Management
Yes
Photon Commerce
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$3990.00/year/user
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Swish.ai
Founded
2017
Country
Israel
Website
swish.ai/
Vendor Details
Company Name
UiPath
Founded
2012
Country
United States
Website
www.uipath.com
Product Features
ITSM
Asset Tracking
No
Availability Management
No
Change Management
No
Configuration Management
No
Contract/License Management
No
Dashboard
No
Incident Management
No
Problem Management
No
Project Management
No
Release & Deployment Management
No
Self Service Portal
No
Product Features
Automated Testing
Hierarchical View
Yes
Move & Copy
Yes
Parameterized Testing
Yes
Requirements-Based Testing
No
Security Testing
No
Supports Parallel Execution
Yes
Test Script Reviews
No
Unicode Compliance
No
Business Process Management
Access Controls / Permissions
No
Alerts / Notifications
No
Business Process Automation
No
Business Rules Management
Yes
Collaboration
Yes
Process Change Tracking
No
Process Mapping
Yes
Process Modeling & Design
Yes
Visual Workflow Management
No
Data Entry
Abbreviation Detection
Yes
Data Capture and Transfer
Yes
Data Cleansing
No
Data Entry Verification
Yes
Data Search Flexibility
Yes
Duplicate Detection
Yes
Flexible Search
No
Image Entry
Yes
Library Conversion
Yes
Mis-Keyed Variation Detection
Yes
Phonetic Variation Detection
No
Data Extraction
Disparate Data Collection
Yes
Document Extraction
Yes
Email Address Extraction
Yes
IP Address Extraction
Yes
Image Extraction
Yes
Phone Number Extraction
Yes
Pricing Extraction
Yes
Web Data Extraction
Yes
Integration
Dashboard
Yes
ETL - Extract / Transform / Load
Yes
Metadata Management
Yes
Multiple Data Sources
Yes
Web Services
Yes
Professional Services Automation
Billing & Invoicing
Yes
CRM
No
Client Portal
No
Collaboration Tools
Yes
Document Management
Yes
Portfolio Management
No
Project Management
No
Proposal Generation
Yes
Quote Management
No
Resource Management
Yes
Time & Expense Tracking
Yes
Robotic Process Automation (RPA)
Analytics
No
Attended Automation
No
Code-free Development
No
Image Recognition
No
Optical Character Recognition
No
Process Builder
No
Third Party Application Integration
No
Unattended Automation
No
Workflow Management
Access Controls/Permissions
Yes
Approval Process Control
Yes
Business Process Automation
Yes
Calendar Management
Yes
Compliance Tracking
Yes
Configurable Workflow
Yes
Customizable Dashboard
Yes
Document Management
Yes
Forms Management
No
Graphical Workflow Editor
Yes
Mobile Access
Yes
No-Code
No
Task Management
Yes
Third Party Integrations
Yes
Workflow Configuration
Yes
