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Description

In Sweden, a staggering 8 million individuals utilize Swish, which has gained favor among everyone from families and friends to both small associations and major corporations, all of whom enjoy the straightforward, rapid, and secure nature of transactions in their daily routines. With this service, funds are deposited directly into your bank account, eliminating the hassle of remembering lengthy account numbers. Payments are conveniently executed using just your phone number, and you can steer clear of long lines and the potential for errors by allowing customers to scan your QR code. Additionally, users have the option to create their own QR codes for easy download or printing. Each bank holds the responsibility for crafting their unique offers, stipulations, and any associated fees for Swish users. To learn more about the specific terms and conditions relevant to your bank, you should visit their official website. With a remarkable count of 8 million personal users and over 300,000 affiliated businesses, Swish has established itself as Sweden's leading mobile payment solution. Connecting your phone number to your bank account opens up a world of possibilities for making instantaneous payments whenever and wherever you need to. This seamless integration enhances the overall payment experience, making it both efficient and user-friendly for everyone involved.

Description

Introducing the first hyperautomation platform that seamlessly integrates with any current ITSM tool to reveal and act on insights instantly, thereby enhancing ticket resolution speed and minimizing expenses. The Swish.ai hyperautomation platform not only analyzes and automates processes but also predicts the optimal actions to take, efficiently directing issues to the most suitable agent. By assessing your historical ITSM ticket data, the Swish.ai platform formulates dynamic AI models that continuously adapt to capture insights pertinent to your unique environment. This patented technology transcends traditional natural language processing to grasp your company's specific terminology. It effectively enhances the comprehension of each underlying ticket issue and accurately determines the next best action in real-time. After tickets are properly classified, the platform considers additional live data points before directing them to the most fitting agents. Furthermore, we offer comprehensive reference materials to ensure agents have all necessary resources at their disposal to resolve the ticket effectively, avoiding any delays or rerouting. In this way, Swish.ai not only streamlines operations but also empowers agents to perform at their best.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Azure DevOps Server No 
BMC Helix Digital Workplace No 
CA Flowdock No 
Datadog No 
GitHub No 
Jira No 
Mollie Yes 
Salesforce No 
ServiceNow No 
Skilling No 
Splunk Cloud Platform No 

Integrations

Azure DevOps Server Yes 
BMC Helix Digital Workplace Yes 
CA Flowdock Yes 
Datadog Yes 
GitHub Yes 
Jira Yes 
Mollie No 
Salesforce Yes 
ServiceNow Yes 
Skilling Yes 
Splunk Cloud Platform Yes 

Pricing Details

Free
Free Trial No 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based No 
On-Premises No 
iPhone App Yes 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Swish

Founded

2012

Country

Swedem

Website

www.swish.nu/company

Vendor Details

Company Name

Swish.ai

Founded

2017

Country

Israel

Website

swish.ai/

Product Features

Mobile Payment

ACH Support No 
Contactless / NFC No 
Credit Card Support No 
Cryptocurrency Support No 
Debit Card Support No 
In-App Payments No 
In-Store Payments No 
Micropayments No 
P2P Payments No 
eCommerce Payments No 

Product Features

ITSM

Asset Tracking No 
Availability Management No 
Change Management No 
Configuration Management No 
Contract/License Management No 
Dashboard No 
Incident Management No 
Problem Management No 
Project Management No 
Release & Deployment Management No 
Self Service Portal No 

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