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Transportation Manager

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Description

Enhance the rider experience by utilizing top-tier real-time passenger information along with groundbreaking prediction algorithms. Improve punctuality and adherence to schedules by making real-time modifications for your operators while providing historical insights for the operations team. Use user-friendly data visualizations to plan and assess service changes based on an extensive collection of billions of historical data points. Regardless of the time or nature of the inquiry, your customer service representatives can promptly address any questions riders may have regarding your transportation system. Determine which routes, trips, stops, and segments significantly affect your overall punctuality. Analyze actual vehicle speeds, run-times, and stop dwell times to discover immediate opportunities for enhancing the efficiency of your schedule. Differentiate between operational and scheduling issues using clear graphs that illustrate run-times and operator performance metrics, which can lead to more informed decision-making. Ultimately, this data-driven approach will empower your team to optimize service delivery and elevate rider satisfaction.

Description

The Transportation Manager is an integrated suite of products designed to form a robust, online information system tailored for transportation providers. Agencies have the flexibility to choose from various modules that cater to their specific requirements. Essential features included in the system are client registration, trip scheduling and reservations, dispatching, billing for trips, user-friendly built-in reports, straightforward creation of ad hoc reports, along with tracking for vehicles and drivers, maintenance notifications, and reminders for driver training. Furthermore, there are additional modules available for further customization. Customer testimonials highlight the system's effectiveness. The night before a scheduled ride, an automated call is made to all clients to remind them, which significantly decreases the chances of no-shows and late cancellations. If a client does not answer, the system will continue to contact them at predetermined intervals to ensure they receive the information. On the day of the ride, passengers will also receive a notification call to inform them that the bus is on its way, enhancing overall communication and coordination.