Average Ratings 0 Ratings
Average Ratings 1 Rating
Description
In a bustling marina and waterfront environment, having tools that offer both adaptability and user-friendliness is essential for managing the busy flow of boaters, their requests, and communications while minimizing face-to-face interactions. Swell provides the capability to retrieve customer information from any location, enables direct communication with boaters via email or text within the platform, automates numerous aspects of boater interactions, and manages documents electronically with e-signatures; additionally, boaters can conveniently pay for their slips through a self-service portal. Designed to be flexible, Swell empowers you to navigate through hectic days, regardless of how chaotic things may become. Although marina operations can seem straightforward, the numerous people and boat movements introduce a layer of complexity. Swell is specifically crafted to alleviate this complexity during the bustling summer days and facilitate seamless coordination among team members, whether they are on the dock, in the office, or working remotely. With Swell, you can streamline your operations and enhance overall efficiency, ensuring that both staff and boaters enjoy a smoother experience.
Description
Customers can be turned into marketing machines. Get more 5-star reviews, be found in local searches, get more customers, and engage customers. Transform your emails and texts into reliable reviews. Improve customer service by learning how customers feel. New reviews can lead to higher search rankings and more customers coming to your door. Customers will become raving fans. Chat with them, solicit feedback and get reviews in one place. Swell is the top platform for local business growth.
API Access
Has API
No
API Access
Has API
No
Integrations
Lyftrondata
Yes
CareStack
No
DentiMax
No
Denticon
No
Facebook
No
Fusion
No
Hemi
No
Judge.me
No
Kasper
No
Modento
No
Integrations
Lyftrondata
Yes
CareStack
Yes
DentiMax
Yes
Denticon
Yes
Facebook
Yes
Fusion
Yes
Hemi
Yes
Judge.me
Yes
Kasper
Yes
Modento
Yes
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
No Start Up Fees.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Swell Advantage
Founded
2014
Country
Canada
Website
www.swelladvantage.com
Vendor Details
Company Name
Swell CX
Founded
2016
Country
United States
Website
www.swellcx.com
Product Features
Marine
Accounting Management
No
Ballast Table
No
Barcodes
No
Boat Maintenance
No
Manufacturing/Supplier Pricebooks
No
Marina Management
Yes
Maritime Crew Management
No
Routing
No
Scheduling
No
Storage Management
No
Product Features
Customer Experience
Action Management
Yes
Analytics
Yes
Customer Segmentation
No
Dashboard
Yes
Feedback Management
Yes
Knowledge Management
No
Multi-Channel Collection
Yes
Sentiment Analysis
Yes
Survey Management
Yes
Text Analysis
No
Trend Analysis
Yes
Customer Satisfaction
360 Degree Feedback
Yes
Analytics
Yes
Call Reporting
No
Complaint Monitoring
No
Feedback Collection
Yes
Survey Management
Yes
Reputation Management
Campaign Management
Yes
Gamification
Yes
Response Management
No
Review Generation
Yes
Review Monitoring
Yes
Sentiment Analysis
No
Social Media Metrics
Yes
Social Media Monitoring
Yes
White Label
No
Review Management
Campaign Management
Yes
Dashboard
Yes
Negative Feedback Management
Yes
Response Management
Yes
Review Monitoring
Yes
Review Notification
Yes
Review Request
Yes
Sentiment Analysis
Yes
Social Sharing
No
White Label
No