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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Sweepr serves as a cutting-edge digital care platform empowered by AI, designed for both service and smart home providers to enhance customer support through tailored insights, achieving an unprecedented level of digital issue resolution. The platform boasts rapid deployment within weeks, with development timelines condensed to just days, while simultaneously offering real-time improvements. By utilizing adaptive decision-making, Sweepr enhances the accuracy of resolutions, providing a customized experience that is uniquely aligned with each customer's individual needs. This innovative solution streamlines your self-care technology framework, allowing for a no/low-code approach that transforms data into proactive and predictive insights, thereby delivering significant value to consumers. With comprehensive omnichannel support, customers enjoy the ultimate convenience of self-service capabilities around the clock, accessible through their preferred channels. The consistent delivery of channel-specific content ensures high-quality care remains uniform across various platforms, with Customer Intent being a fundamental element of Sweepr’s digital care philosophy, further solidifying its commitment to exceptional service. This focus on personalization not only increases customer satisfaction but also fosters deeper engagement with the services provided.

Description

A toll-free number can revolutionize your customer experience by allowing clients to contact you effortlessly and without expense. Tata Tele Business Services offers advanced Toll-Free Services on a sophisticated network, featuring easily recognizable 1800 and 1860 number series for businesses. Our unique service level agreement (SLA) and a dedicated self-care portal provide enterprises with the tools necessary to achieve superior service standards and remain consistently accessible to their clientele. By utilizing our toll-free number services, businesses can strengthen their connections with current customers while simplifying the process for potential clients to access their offerings. This not only enhances communication but also boosts call volume, improves sales and return on investment, and increases customer retention rates. Moreover, these services serve as an excellent method for assessing the success of web pages, marketing campaigns, and other promotional efforts. Ultimately, implementing a toll-free number can significantly contribute to overall business growth and customer satisfaction.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Bingoforge No 
Kylas No 

Integrations

Bingoforge Yes 
Kylas Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$13.32 per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Sweepr

Website

sweepr.com

Vendor Details

Company Name

Tata Tele Business Services

Country

India

Website

www.tatatelebusiness.com/business-services/connectivity/toll-free-services

Product Features

Customer Experience

Action Management No 
Analytics No 
Customer Segmentation No 
Dashboard No 
Feedback Management No 
Knowledge Management No 
Multi-Channel Collection No 
Sentiment Analysis No 
Survey Management No 
Text Analysis No 
Trend Analysis No 

Product Features

Alternatives

Alternatives

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