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features
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support

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Description

Optimize your operations, improve patient care, and revolutionize patient engagement with Suvarna HIMS. This system offers customizable, rules-based workflows for both outpatient and daycare services. It features a robust appointment management system tailored for consultations and diagnostic tests. Patients can receive alerts and notifications through multiple channels, while effective queue management helps to minimize wait times. Appointment scheduling is made easy through a portal, kiosk, and mobile application. The billing system is comprehensive, including IDC and payment gateway integrations. More than 300 hospitals of various sizes utilize this solution. It is designed to efficiently manage processes from admission to discharge, along with real-time bed board oversight. The system supports thorough nursing management within inpatient departments, facilitating efficient ordering, clinical documentation, and inter-unit transfers for nurses and caregivers. Complete operating theater management is also included, featuring scheduling, surgical documentation, and inventory oversight. Dieticians benefit from organized schedules, tailored diet plans, and pre-set templates. This system enhances care quality and reduces turnaround times in emergency rooms, boasting a suite of features that comprehensively address all operational needs. Furthermore, with its user-friendly interface, healthcare providers can focus more on patient outcomes.

Description

TOKENN is an innovative cloud-based software solution designed for managing queues and booking appointments in clinics and outpatient facilities. Patients can effortlessly obtain a token by either scanning a QR code at the clinic or messaging through WhatsApp, which also provides them with estimated wait times and updates as their turn nears. Staff members can efficiently oversee both bookings and walk-in patients using a centralized dashboard, where they can issue reception tokens and manage distinct queues or set appointments based on the doctor or department. A waiting-room display screen keeps patients informed by showing current and upcoming tokens, while announcements are made aloud via a TV or tablet. The WhatsApp assistant is capable of handling various tasks such as making bookings, checking statuses, processing cancellations, and sending reminders in English as well as 18 different Indian languages, while also guiding medical inquiries to the appropriate clinic personnel. TOKENN is specifically tailored for use by doctors, clinics, diagnostic labs, and hospital outpatient departments, offering a digital queuing system that integrates seamlessly with existing records and billing frameworks. Importantly, it functions as a web service, eliminating the need for patients to download a separate TOKENN application. With its user-friendly interface and comprehensive features, TOKENN aims to enhance the overall patient experience in healthcare settings.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Razorpay No 
WhatsApp No 

Integrations

Razorpay Yes 
WhatsApp Yes 

Pricing Details

$300.00/month
Free Trial Yes 
Free Version Yes 

Pricing Details

₹149 one-time
Plans are prepaid booking-credit packs, starting with 150 credits for ₹149. Each token or appointment uses one credit; WhatsApp messages, reminders, and the waiting-room display are included. Credits never expire, and there is no monthly subscription.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Suvarna Technosoft

Founded

1999

Country

India

Website

suvarna.co.in/products/hims

Vendor Details

Company Name

Cyberzio Innovations Pvt Ltd

Founded

2024

Country

India

Website

tokenn.live

Product Features

Hospital Management

Accounting Integration Yes 
Appointment Management Yes 
Appointment Scheduling Yes 
Bed Management No 
Billing & Invoicing No 
Claims Management Yes 
In-Patient Management No 
Inventory Management No 
Medical Billing Yes 
Out-Patient Management No 
Patient Records Management Yes 
Physician Management Yes 
Policy Management No 
Revenue Management No 

Product Features

Queue Management

Appointment Scheduling No 
Calendar No 
Communication Tools No 
Contactless No 
Customer Surveys No 
Dashboard No 
For Banks No 
For Government No 
For Healthcare No 
For Restaurants No 
For Retail No 
SMS Marketing No 
Supports Multiple Counters No 
Virtual Queue No 

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