Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Susea is a specialized software designed for ocean freight forwarders, NVOCCs, and customs brokers, focusing on two main functions: rapidly generating quotes and efficiently managing competitive RFQs when necessary.
For quoting, Susea processes incoming requests from WhatsApp and email, creates a priced quote based on your established tariffs and margin guidelines, and presents it to your team for a quick approval, ensuring that nothing is sent without prior human oversight. If a quote remains unanswered, Susea automatically prepares a follow-up message. Additionally, as a quote nears its expiration, Susea proactively drafts a re-quote to prevent customers from needing to reach out first.
On the procurement front, Susea facilitates reverse-auction RFQs among your agent network, offering options such as sealed, rank-only, best-price, or fully open bidding, allowing you to choose the approach for each tender. Instead of relying on phone calls, agents who fail to submit a bid receive a timely and context-sensitive reminder, streamlining the bidding process further. As a result, Susea not only enhances efficiency but also fosters better communication within the workflow.
Description
Gain a competitive edge over other freight forwarders by providing your clients with sought-after online tools for calculation, multi-modal comparisons, and seamless quote collaboration—all achievable with a single new IT solution. Our service streamlines repetitive tasks, such as managing countless emails and sifting through outdated Excel spreadsheets. With our system, clients spend only 10% of their time on quote updates, a significant reduction compared to traditional methods like Excel or TMS systems. It delivers essential information tailored to each task, minimizing the need for manual data entry and significantly lowering the risk of human errors during quotes and bookings. We prioritize the security of your data and business knowledge, ensuring it stays within your organization. Developed by proficient IT experts in Denmark over the last decade, our fLex solutions are built with quality in mind. We understand the needs of your customers and have crafted tools to alleviate the genuine frustrations faced by freight forwarders. By embracing our innovative solutions, you can elevate your service offerings and enhance overall efficiency in your operations.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
$19/month
Free Trial
Yes
Free Version
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Alphabits Solutions
Founded
2021
Country
India
Website
www.alphabitssolutions.com
Vendor Details
Company Name
CON-LINQ
Founded
2006
Country
Denmark
Website
www.con-linq.com
Product Features
Freight
3PL
No
Barcoding / RFID
No
Billing & Invoicing
No
Customer Management
No
Customer Portal
No
Import / Export Management
No
International Forwarders
No
LTL Management
No
Local Forwarders
No
Rate Management
No
Shipment Tracking
No
Truckload Management
No
Warehouse Management
No
Waybills
No
Product Features
Freight
3PL
No
Barcoding / RFID
No
Billing & Invoicing
No
Customer Management
Yes
Customer Portal
Yes
Import / Export Management
No
International Forwarders
Yes
LTL Management
No
Local Forwarders
Yes
Rate Management
Yes
Shipment Tracking
No
Truckload Management
No
Warehouse Management
No
Waybills
No