Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Survicate helps product managers, researchers, and CX teams turn customer feedback into decisions they can actually act on. Run targeted surveys across web, mobile, email, and in-product triggered by user behavior and synced with your CRM, helpdesk, or product analytics stack. You get feedback in the right context, from the right people, at the right moment. Beyond surveys, Survicate pulls in feedback from 15+ sources: support tickets, call transcripts, App Store reviews, and more. Research Hub, our AI research repository, automatically analyzes it all, surfaces patterns, and lets you ask direct questions about your data, with answers grounded in real customer responses, not guesswork. With 40+ native integrations including HubSpot, Salesforce, Intercom, Zendesk, Amplitude, and Slack, insights don't stay in a dashboard. They flow to the teams and tools that need them.

Description

New clients have the opportunity to register for Feedback and eDesk completely at no cost until the end of September, with absolutely no hidden charges, commitments, or risks involved, and no credit card needed. Elevate your business's reputation by gathering more reviews from satisfied customers, as xSellco Feedback allows you to direct customer reviews wherever you desire. An impressive 95% of consumers consult reviews about your business and products prior to making a purchase decision. Set up straightforward targeting rules to focus only on your pleased customers when sending out review requests through email, utilizing criteria such as timely delivery, past positive feedback, and items bought. Take advantage of effective email templates that can be customized with your logos and product images, or design your own emails that reflect your unique brand identity. Enhance the personalization of your emails using dynamic placeholders for customer names, product details, and more, ensuring a tailored communication experience. Additionally, xSellco Feedback integrates effortlessly with all your sales platforms, enabling you to enhance your Amazon Feedback and overall online reputation from a single dashboard, thus facilitating the acquisition of more reviews. By streamlining this process, you can not only increase customer engagement but also foster long-term loyalty through effective communication.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

AccessOwl Yes 
ActiveCampaign Yes 
Adobe Marketo Engage Yes 
Campaign Monitor Yes 
Fullstory Yes 
GetResponse Yes 
Gong Yes 
Google Meet Yes 
Google Sheets Yes 
Integry Yes 
Intercom Yes 
Klaviyo Yes 
Mailchimp Yes 
Microsoft Teams Yes 
Pipedrive Yes 
Productboard Yes 
Salesforce Yes 
SendGrid Yes 
Zapier Yes 
iPresso Yes 

Integrations

AccessOwl No 
ActiveCampaign No 
Adobe Marketo Engage No 
Campaign Monitor No 
Fullstory No 
GetResponse No 
Gong No 
Google Meet No 
Google Sheets No 
Integry No 
Intercom No 
Klaviyo No 
Mailchimp No 
Microsoft Teams No 
Pipedrive No 
Productboard No 
Salesforce No 
SendGrid No 
Zapier No 
iPresso No 

Pricing Details

$56 per month
Survicate offers 4 paid plans and a 10-day free trial of paid features, prices staring from:

Starter: $89;
Growth: $56 (billed annually);
Pro: $349 (billed annually);
Enterprise: $569 (builled annually).
Free Trial Yes 
Free Version No 

Pricing Details

$79.00/month
Pricing is ticket based. Add unlimited users.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Survicate

Founded

2013

Country

Poland

Website

survicate.com

Vendor Details

Company Name

xSellco

Founded

2012

Country

Ireland

Website

www.xsellco.com

Product Features

Customer Feedback

Alerts / Notifications Yes 
Behavior Analytics Yes 
Bug Reports Yes 
Community Feedback Tools No 
Live Chat No 
Negative Feedback Management Yes 
Net Promoter Score (NPS) Yes 
Screenshot / Screen Capture Yes 
Surveys Yes 
User Testing Tools Yes 
Video Feedback No 
Visual Feedback Tools No 
Voice of the Customer (VoC) Yes 
Website Feedback Yes 

Customer Satisfaction

360 Degree Feedback Yes 
Analytics Yes 
Call Reporting No 
Complaint Monitoring Yes 
Feedback Collection Yes 
Survey Management Yes 

NPS

Survey

Custom Survey URLs Yes 
Data Analysis Tools Yes 
Email Marketing Yes 
Mobile Survey Yes 
Offline Response Collection Yes 
Paper Survey No 
Question Branching Yes 
Question Library Yes 
Site Intercept Survey Yes 
Skip Logic Yes 
Supports Audio / Images / Video No 

Product Features

Customer Satisfaction

360 Degree Feedback Yes 
Analytics No 
Call Reporting No 
Complaint Monitoring Yes 
Feedback Collection Yes 
Survey Management No 

Review Management

Campaign Management No 
Dashboard No 
Negative Feedback Management No 
Response Management No 
Review Monitoring No 
Review Notification No 
Review Request No 
Sentiment Analysis No 
Social Sharing No 
White Label No 

Alternatives

BizRatings Reviews

BizRatings

BizRatings.com

Alternatives

Simplesat Reviews

Simplesat

Pronto Holdings
Feedaty Reviews

Feedaty

Zoorate
Swell  Reviews

Swell

Swell CX