Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Survicate is an effortless survey software for getting continuous customer insights at scale.
Whether you want to measure customer satisfaction (CSAT), track your Net Promoter Score (NPS), get website feedback, or test product-market fit, Survicate supports any use case related to collecting and managing customer feedback.
Why choose Survicate?
• Easily create customized surveys and start getting customer feedback within minutes
• Run surveys where you need them: via email and link, on your website, in-product, or in mobile apps
• Connect with your other tools, such as Hubspot, Salesforce, Mailchimp, and more, via native, one-click integrations
• Capture partial responses and target users at various points in their journey
With Survicate, you can:
• Get constant streams of insights from your customers at all stages of the user journey to better understand their needs
• Learn what customers think of your website, product, or customer service and get data to validate your ideas
• Automate continuous feedback collection to track key metrics over time
• Act on feedback to increase customer satisfaction and loyalty, reduce churn, build better products and develop more effective marketing strategies
Description
Capture, analyze, and take action Voice of Customer
Easyrewardz Collecta helps you build real customer relationships and create a customer-driven company. Listen to what customers have to say about you brand and learn what it takes to create memorable experiences.
1. Capture VoC in real-time
Every customer experience can be a chance to improve your brand experience. You can deliver the best customer experience by asking them for feedback using our multi-channel templates that include feedback, polls, and product/service review.
2. Ask the right questions to capture context
Ask your customers relevant questions to understand how they view your brand. You can customize questions to suit customer segments or customer journeys and reward customers who share their feedback. Create dynamic questionnaires based on customer affinity and customer segment.
3. Get actionable customer insights
You can analyze the feedback of your customers through real-time dashboards and detailed reports that include actionable take-aways.
API Access
Has API
API Access
Has API
Integrations
Braze
Campaign Monitor
Customer.io
Drip
Fullstory
GetResponse
Integry
Intercom
Kit
Mailchimp
Integrations
Braze
Campaign Monitor
Customer.io
Drip
Fullstory
GetResponse
Integry
Intercom
Kit
Mailchimp
Pricing Details
$0 per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Survicate
Founded
2013
Country
Poland
Website
survicate.com
Vendor Details
Company Name
Easyrewardz
Founded
2012
Country
India
Website
zencecrm.com/products/zence-service/feedback-management/
Product Features
Customer Feedback
Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback
Customer Satisfaction
360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management
Survey
Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video
Product Features
Customer Feedback
Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback