Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Bring your product evaluations to life by incorporating video and text feedback from genuine customers. Start by defining the metadata of your survey, including the type of questionnaire and whether video or text responses are required. After detailing the product you wish to review, you can send as many invitations as needed to your user base. Once you've collected the desired number of responses, you can either create a video for each individual reviewer or compile the responses into one comprehensive video, depending on your preferences. Utilizing video surveys enhances your understanding of customer sentiments far beyond what traditional text surveys can offer. We organize feedback into positive and negative categories through sentiment analysis, ensuring a clear view of customer opinions. Participants can easily respond via our app or web platform, which are designed for seamless compatibility. Our services prioritize security from the outset, effectively preventing any unauthorized access to your data. With this innovative approach, you can truly connect with your customers and gain valuable insights into their experiences.
Description
Wonderflow is a leading provider of Generative AI for Voice of the Customer (VoC) analysis. We provide a leading AI-powered consumer intelligence software solution that helps enterprise businesses easily and quickly unlock the full potential of their customer feedback, all in one place. Our platform is trusted by global leaders and Fortune 500 companies, such as Haier, Philips, Purina, Lavazza, Shiseido, and more, to improve the customer experience and innovate smarter.
API Access
Has API
Yes
API Access
Has API
Yes
Integrations
Facebook
Yes
X (Twitter)
Yes
Bazaarvoice
No
CustomerGauge
No
Gmail
No
Instagram
No
Usabilla
No
WhatsApp
Yes
Zendesk
No
Integrations
Facebook
Yes
X (Twitter)
Yes
Bazaarvoice
Yes
CustomerGauge
Yes
Gmail
Yes
Instagram
Yes
Usabilla
Yes
WhatsApp
No
Zendesk
Yes
Pricing Details
$49.99 per month
Free Trial
No
Free Version
Yes
Pricing Details
$30K per year
Contact us to learn more on our website
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Spicyfy Ventures
Founded
2018
Country
United States
Website
surveyed.live/
Vendor Details
Company Name
Wonderflow
Founded
2015
Country
Global
Website
www.wonderflow.ai/
Product Features
360 Degree Feedback
Dashboard
No
Feedback / Surveys
No
Progress Tracking
No
Question Library
No
Rater Selection
No
Self Service Portal
No
Supports External Reviewers
No
Customer Experience
Action Management
No
Analytics
No
Customer Segmentation
No
Dashboard
No
Feedback Management
Yes
Knowledge Management
No
Multi-Channel Collection
No
Sentiment Analysis
Yes
Survey Management
Yes
Text Analysis
No
Trend Analysis
No
Customer Satisfaction
360 Degree Feedback
No
Analytics
No
Call Reporting
No
Complaint Monitoring
No
Feedback Collection
No
Survey Management
Yes
Market Research
Benchmarking
No
Compensation Management
No
Data Management
No
Email / Online
No
Face-to-Face
No
Panel Management
No
Paper-Based
No
Phone-Based
No
Sample Management
No
Statistical Analysis
No
Survey Management
Yes
Polling
Data Analysis Tools
No
Email Distribution
No
Feedback Collection
No
Live Results Tracking
No
Multiple Question Types
No
Online Polling
No
Phone Polling
No
Presentation Tools
No
Q & A
No
SMS Polling
No
Skip Logic
No
Supports Audio / Images / Video
No
Review Management
Campaign Management
No
Dashboard
No
Negative Feedback Management
Yes
Response Management
Yes
Review Monitoring
Yes
Review Notification
Yes
Review Request
Yes
Sentiment Analysis
Yes
Social Sharing
No
White Label
No
Survey
Custom Survey URLs
No
Data Analysis Tools
No
Email Marketing
No
Mobile Survey
No
Offline Response Collection
No
Paper Survey
No
Question Branching
No
Question Library
No
Site Intercept Survey
No
Skip Logic
No
Supports Audio / Images / Video
No
Product Features
Customer Data Platforms (CDP)
Behavioral Analytics
No
Campaign Management
No
Customer Profiles
Yes
Customer Segmentation
Yes
Data Integration
Yes
Data Matching
Yes
GDPR Compliance
Yes
Personalization
Yes
Predictive Modeling
Yes
Customer Experience
Action Management
Yes
Analytics
Yes
Customer Segmentation
Yes
Dashboard
Yes
Feedback Management
Yes
Knowledge Management
Yes
Multi-Channel Collection
Yes
Sentiment Analysis
Yes
Survey Management
Yes
Text Analysis
Yes
Trend Analysis
Yes
Customer Satisfaction
360 Degree Feedback
Yes
Analytics
Yes
Call Reporting
No
Complaint Monitoring
Yes
Feedback Collection
Yes
Survey Management
Yes
Reputation Management
Campaign Management
No
Gamification
No
Response Management
Yes
Review Generation
No
Review Monitoring
Yes
Sentiment Analysis
Yes
Social Media Metrics
Yes
Social Media Monitoring
Yes
White Label
No