Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
The fastest and simplest method to collect valuable insights from both your customers and team members is now at your fingertips. You can begin within minutes and join the ranks of thousands of organizations that are refining their customer interactions and employee satisfaction. Instantly gather feedback through a tablet or a dedicated device, even when offline. This system provides the versatility to collect information in various settings, whether you’re seeking customer opinions, attracting leads at a trade show, conducting on-location market analysis, or performing an onsite evaluation. Dispatch timely, personalized email surveys to gauge the sentiments of your customers and staff alike. Monitor essential experience metrics such as NPS, eNPS, CSAT, or customer effort score effortlessly. Leverage SurveyKiosk, a comprehensive and scalable solution that captures immediate feedback at critical moments throughout the customer journey. By understanding the reasons behind customer and employee satisfaction or dissatisfaction, you can make informed improvements that drive success. Embracing this approach will empower your organization to adapt and thrive in a competitive landscape.
Description
Surround-view is a platform focused on people-centricity that leverages digital feedback and coaching to inspire, nurture, and retain employees during periods of digital transformation. By utilizing surround-view, organizations can prioritize their most crucial asset: their workforce. In today's landscape, the need for effective virtual leadership skills has reached unprecedented levels. You can try out surround-view for free through our “Remote Leadership” competence model to assess your and your organization’s current standing. Once 360° feedback is collected or an employee survey is finalized, what are the subsequent steps? How can we maximize value for employees, teams, and the organization as a whole from the insights gathered? What actionable recommendations can emerge from this data? Surround-view is designed to assist you in tackling these inquiries and transforming the insights derived from feedback into concrete actions for improvement, ultimately fostering a more engaged and productive workplace. With surround-view, you can unlock the potential of your workforce and drive meaningful change within your organization.
API Access
Has API
Yes
API Access
Has API
No
Integrations
HubSpot CRM
Yes
HubSpot Customer Platform
Yes
Microsoft Teams
Yes
Salesforce
Yes
ServiceNow
Yes
Shopify
Yes
Slack
Yes
Integrations
HubSpot CRM
No
HubSpot Customer Platform
No
Microsoft Teams
No
Salesforce
No
ServiceNow
No
Shopify
No
Slack
No
Pricing Details
$23.99 per month
Billed annually
Free Trial
Yes
Free Version
Yes
Pricing Details
No price information available.
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Surveyapp
Country
United Kingdom
Website
www.surveyapp.io
Vendor Details
Company Name
HRDigital
Founded
2015
Country
Germany
Website
www.hrdigital.de/en
Product Features
Customer Satisfaction
360 Degree Feedback
No
Analytics
Yes
Call Reporting
Yes
Complaint Monitoring
No
Feedback Collection
No
Survey Management
Yes
Employee Engagement
Benchmarking
No
Cultural Alignment
No
Employee Awards
No
Employee Guides
No
Employee Recognition
No
Feedback Management
Yes
Goal Management
No
Health & Wellness Programs
No
Performance Management
No
Pulse Surveys
Yes
Survey
Custom Survey URLs
No
Data Analysis Tools
Yes
Email Marketing
No
Mobile Survey
No
Offline Response Collection
Yes
Paper Survey
No
Question Branching
Yes
Question Library
No
Site Intercept Survey
No
Skip Logic
Yes
Supports Audio / Images / Video
Yes
Product Features
Talent Management
Career Development Planning
Yes
Compensation Management
No
Competency Management
Yes
Employee Lifecycle Management
Yes
Goal Setting / Tracking
Yes
Job Description Management
No
Onboarding
No
Performance Appraisal
Yes
Recruiting Management
No
Succession Planning
No
Training Management
Yes