Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
SurveyStance simplifies the process of gathering immediate feedback from both customers and employees through enjoyable and interactive tools. Our offerings consist of Smiley Face Feedback Kiosks, QR code surveys, and Email Signature Surveys. This allows you to monitor satisfaction levels, identify patterns, and quickly react with automated notifications when negative feedback is received. The platform also features sophisticated reporting capabilities, utilizing AI to analyze free-form text inputs and evaluate critical metrics such as NPS, CSAT, and Employee Engagement. With SurveyStance, you not only gather feedback but also take prompt action to enhance experiences and foster growth, ensuring that your organization remains responsive to the needs of its stakeholders. Ultimately, this proactive approach leads to better engagement and a more positive environment for everyone involved.
Description
You can gather feedback by either sending out email invitations or embedding a survey link on any online platform. Our robust mailing system simplifies the process of sending and monitoring email invitations for your surveys. Alternatively, you have the option to share your survey link across various websites. As responses come in, you can view your results in real-time through our visually appealing and effective survey reports. Utilize these reports to summarize and analyze the feedback you receive, allowing you to delve into specific responses. If needed, you can also export your data for offline analysis using tools such as Excel or SPSS. eSurveysPro.com is securely hosted, ensuring that your data remains protected. Furthermore, our software infrastructure is consistently updated with the latest security enhancements and undergoes regular testing for reliability. With our platform, conducting surveys and analyzing results has never been easier.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Desktop.com
No
Pricing Details
$39
Free Trial
Yes
Free Version
No
Pricing Details
$100 per year
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
Yes
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
SurveyStance
Founded
2011
Country
United States
Website
www.surveystance.com
Vendor Details
Company Name
eSurveysPro.com
Founded
2004
Website
www.esurveyspro.com
Product Features
Customer Feedback
Alerts / Notifications
No
Behavior Analytics
No
Bug Reports
No
Community Feedback Tools
No
Live Chat
No
Negative Feedback Management
No
Net Promoter Score (NPS)
No
Screenshot / Screen Capture
No
Surveys
No
User Testing Tools
No
Video Feedback
No
Visual Feedback Tools
No
Voice of the Customer (VoC)
No
Website Feedback
No
Survey
Custom Survey URLs
No
Data Analysis Tools
No
Email Marketing
No
Mobile Survey
No
Offline Response Collection
No
Paper Survey
No
Question Branching
No
Question Library
No
Site Intercept Survey
No
Skip Logic
No
Supports Audio / Images / Video
No
Product Features
Survey
Custom Survey URLs
Yes
Data Analysis Tools
Yes
Email Marketing
Yes
Mobile Survey
Yes
Offline Response Collection
No
Paper Survey
No
Question Branching
Yes
Question Library
Yes
Site Intercept Survey
No
Skip Logic
Yes
Supports Audio / Images / Video
No