Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
SurveyStance simplifies the process of gathering immediate feedback from both customers and employees through enjoyable and interactive tools. Our offerings consist of Smiley Face Feedback Kiosks, QR code surveys, and Email Signature Surveys. This allows you to monitor satisfaction levels, identify patterns, and quickly react with automated notifications when negative feedback is received. The platform also features sophisticated reporting capabilities, utilizing AI to analyze free-form text inputs and evaluate critical metrics such as NPS, CSAT, and Employee Engagement. With SurveyStance, you not only gather feedback but also take prompt action to enhance experiences and foster growth, ensuring that your organization remains responsive to the needs of its stakeholders. Ultimately, this proactive approach leads to better engagement and a more positive environment for everyone involved.
Description
Survicate helps product managers, researchers, and CX teams turn customer feedback into decisions they can actually act on.
Run targeted surveys across web, mobile, email, and in-product triggered by user behavior and synced with your CRM, helpdesk, or product analytics stack. You get feedback in the right context, from the right people, at the right moment.
Beyond surveys, Survicate pulls in feedback from 15+ sources: support tickets, call transcripts, App Store reviews, and more. Research Hub, our AI research repository, automatically analyzes it all, surfaces patterns, and lets you ask direct questions about your data, with answers grounded in real customer responses, not guesswork.
With 40+ native integrations including HubSpot, Salesforce, Intercom, Zendesk, Amplitude, and Slack, insights don't stay in a dashboard. They flow to the teams and tools that need them.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Adobe Marketo Engage
No
Campaign Monitor
No
Drip
No
Gong
No
Google Analytics
No
Google Cloud BigQuery
No
HubSpot Marketing Hub
No
Integry
No
Klaviyo
No
Mailchimp
No
Integrations
Adobe Marketo Engage
Yes
Campaign Monitor
Yes
Drip
Yes
Gong
Yes
Google Analytics
Yes
Google Cloud BigQuery
Yes
HubSpot Marketing Hub
Yes
Integry
Yes
Klaviyo
Yes
Mailchimp
Yes
Pricing Details
$39
Free Trial
Yes
Free Version
No
Pricing Details
$56 per month
Survicate offers 4 paid plans and a 10-day free trial of paid features, prices staring from:
Starter: $89;
Growth: $56 (billed annually);
Pro: $349 (billed annually);
Enterprise: $569 (builled annually).
Starter: $89;
Growth: $56 (billed annually);
Pro: $349 (billed annually);
Enterprise: $569 (builled annually).
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
Yes
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
SurveyStance
Founded
2011
Country
United States
Website
www.surveystance.com
Vendor Details
Company Name
Survicate
Founded
2013
Country
Poland
Website
survicate.com
Product Features
Customer Feedback
Alerts / Notifications
No
Behavior Analytics
No
Bug Reports
No
Community Feedback Tools
No
Live Chat
No
Negative Feedback Management
No
Net Promoter Score (NPS)
No
Screenshot / Screen Capture
No
Surveys
No
User Testing Tools
No
Video Feedback
No
Visual Feedback Tools
No
Voice of the Customer (VoC)
No
Website Feedback
No
Survey
Custom Survey URLs
No
Data Analysis Tools
No
Email Marketing
No
Mobile Survey
No
Offline Response Collection
No
Paper Survey
No
Question Branching
No
Question Library
No
Site Intercept Survey
No
Skip Logic
No
Supports Audio / Images / Video
No
Product Features
Customer Feedback
Alerts / Notifications
Yes
Behavior Analytics
Yes
Bug Reports
Yes
Community Feedback Tools
No
Live Chat
No
Negative Feedback Management
Yes
Net Promoter Score (NPS)
Yes
Screenshot / Screen Capture
Yes
Surveys
Yes
User Testing Tools
Yes
Video Feedback
No
Visual Feedback Tools
No
Voice of the Customer (VoC)
Yes
Website Feedback
Yes
Customer Satisfaction
360 Degree Feedback
Yes
Analytics
Yes
Call Reporting
No
Complaint Monitoring
Yes
Feedback Collection
Yes
Survey Management
Yes
Survey
Custom Survey URLs
Yes
Data Analysis Tools
Yes
Email Marketing
Yes
Mobile Survey
Yes
Offline Response Collection
Yes
Paper Survey
No
Question Branching
Yes
Question Library
Yes
Site Intercept Survey
Yes
Skip Logic
Yes
Supports Audio / Images / Video
No