Average Ratings 3,065 Ratings
Average Ratings 0 Ratings
Description
A platform for managing Omni-channel Experiences. You can do more than just survey. Power-up your experience management programs. All touch points can have an omnichannel experience. All data in one location. You can customize and share email surveys to increase open-rates. You can customize the subject, body, or share from an email address you choose. White-label your emails, and share. For feedback, share a QR code that can be scannable. Share the code with respondents. Respondents can scan the code to access the survey and take it. Generate multiple unique survey links for sharing surveys. These links can be tracked and used to measure survey performance. You can white-label your survey by using Custom Domain. You can embed surveys to engage customers and visitors on your website. You can embed the survey as a popup card, chatbot on your website, or inline embed. Our mobile SDK allows you to quickly create surveys and collect actionable information.
Description
In today's fast-paced environment, it is essential for your managers to have access to the right technology to effectively perform their roles, lead their teams, and tackle everyday obstacles. Our comprehensive solutions aim to enhance workforce management in real-time, ensuring that your managers are equipped with the necessary expertise, training, and technology to make informed decisions. By partnering with us, your managers gain access to the essential tools that empower them to make better choices. Our innovative platform leverages advanced technology to streamline various tasks, including planning, scheduling, and managing time and attendance. Designed to provide real-time insights, our solutions enable managers to operate more efficiently from any location. With these capabilities, they can maximize the productivity of their existing staff while receiving valuable feedback to improve customer experiences. Ultimately, this leads to a significant enhancement in your overall business performance and success. Moreover, our commitment to ongoing support ensures that your managers are always prepared for the challenges ahead.
API Access
Has API
Yes
API Access
Has API
No
Integrations
AWeber
Yes
ClickUp
Yes
Confluence
Yes
GitHub
Yes
GoTo Training
Yes
Integry
Yes
Intercom
Yes
Konnectify
Yes
Microsoft OneNote
Yes
Pipedrive
Yes
Integrations
AWeber
No
ClickUp
No
Confluence
No
GitHub
No
GoTo Training
No
Integry
No
Intercom
No
Konnectify
No
Microsoft OneNote
No
Pipedrive
No
Pricing Details
$19.00/month/5,000 responses
We also have different custom pricing for our Customer Experience and 360 Feedback plans. We also offer custom pricing for clients based on requirements
Free Trial
Yes
Free Version
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
SurveySparrow
Founded
2017
Country
United States
Website
surveysparrow.com
Vendor Details
Company Name
UniFocus
Founded
1998
Country
United States
Website
www.unifocus.com
Product Features
360 Degree Feedback
Dashboard
Yes
Feedback / Surveys
Yes
Progress Tracking
Yes
Question Library
Yes
Rater Selection
Yes
Self Service Portal
Yes
Supports External Reviewers
Yes
Chatbot
Call to Action
No
Context and Coherence
No
Human Takeover
No
Inline Media / Videos
Yes
Machine Learning
No
Natural Language Processing
No
Payment Integration
Yes
Prediction
Yes
Ready-made Templates
Yes
Reporting / Analytics
Yes
Sentiment Analysis
Yes
Social Media Integration
Yes
Customer Engagement
Analytics
Yes
Churn Management
No
Communication Management
No
Community Management
No
Content Syndication
No
Feedback Collection
Yes
Gamification
No
Live Chat
Yes
Video Content
Yes
Customer Experience
Action Management
Yes
Analytics
Yes
Customer Segmentation
No
Dashboard
Yes
Feedback Management
Yes
Knowledge Management
Yes
Multi-Channel Collection
Yes
Sentiment Analysis
Yes
Survey Management
Yes
Text Analysis
Yes
Trend Analysis
Yes
Customer Feedback
Alerts / Notifications
Yes
Behavior Analytics
Yes
Bug Reports
No
Community Feedback Tools
No
Live Chat
Yes
Negative Feedback Management
Yes
Net Promoter Score (NPS)
Yes
Screenshot / Screen Capture
Yes
Surveys
Yes
User Testing Tools
No
Video Feedback
Yes
Visual Feedback Tools
Yes
Voice of the Customer (VoC)
Yes
Website Feedback
Yes
Customer Satisfaction
360 Degree Feedback
Yes
Analytics
Yes
Call Reporting
No
Complaint Monitoring
Yes
Feedback Collection
Yes
Survey Management
Yes
Employee Engagement
Benchmarking
Yes
Cultural Alignment
Yes
Employee Awards
No
Employee Guides
No
Employee Recognition
Yes
Feedback Management
Yes
Goal Management
No
Health & Wellness Programs
No
Performance Management
Yes
Pulse Surveys
Yes
Experience Management
Action Management
Yes
Analytics
Yes
Customer Segmentation
Yes
Dashboard
Yes
Feedback Management
Yes
Knowledge Management
Yes
Multi-Channel Collection
Yes
Sentiment Analysis
Yes
Survey Management
Yes
Text Analysis
Yes
Trend Analysis
Yes
Market Research
Benchmarking
Yes
Compensation Management
No
Data Management
Yes
Email / Online
Yes
Face-to-Face
No
Panel Management
Yes
Paper-Based
Yes
Phone-Based
Yes
Sample Management
Yes
Statistical Analysis
Yes
Survey Management
Yes
Online Form Builders
Artificial Intelligence
No
Assign Roles / Permissions
Yes
Collaboration Tools
Yes
Conversational Forms
Yes
Data Tables
Yes
Drag & Drop / No Code
Yes
Export to PDF
Yes
HIPAA Compliant
Yes
Import Existing Forms
Yes
Mobile Forms
Yes
Offline Forms
Yes
Pre-made Templates
Yes
Quizzes / Questionnaires
Yes
Reporting / Data Visualization
Yes
Signup Forms
Yes
Surveys
Yes
SMS Survey
Alerts / Notifications
Yes
Analytics / Reporting
Yes
Audience Targeting
Yes
Campaign Management
No
Contact Management
Yes
Customizable Templates
Yes
Keyword Tracking
No
MMS
Yes
Mass Texting
Yes
Message Personalization
Yes
Scheduled Messaging
Yes
Survey Builder
Yes
Template Management
Yes
Survey
Custom Survey URLs
Yes
Data Analysis Tools
Yes
Email Marketing
No
Mobile Survey
Yes
Offline Response Collection
Yes
Paper Survey
Yes
Question Branching
Yes
Question Library
Yes
Site Intercept Survey
No
Skip Logic
Yes
Supports Audio / Images / Video
Yes
Product Features
Attendance Tracking
Absence Management
No
Calendar Management
No
Employee Scheduling
No
Employee Time Clock
No
FMLA Tracking
No
Overtime Tracking
No
Reporting/Analytics
Yes
Self Service Portal
Yes
Time Tracking
No
Timesheets
Yes
Vacation / Leave Tracking
Yes
Customer Engagement
Analytics
No
Churn Management
No
Communication Management
No
Community Management
No
Content Syndication
No
Feedback Collection
No
Gamification
No
Live Chat
No
Video Content
No
Customer Experience
Action Management
No
Analytics
No
Customer Segmentation
No
Dashboard
No
Feedback Management
No
Knowledge Management
No
Multi-Channel Collection
No
Sentiment Analysis
No
Survey Management
No
Text Analysis
No
Trend Analysis
No
Customer Satisfaction
360 Degree Feedback
No
Analytics
No
Call Reporting
No
Complaint Monitoring
No
Feedback Collection
No
Survey Management
No
Employee Engagement
Benchmarking
No
Cultural Alignment
No
Employee Awards
No
Employee Guides
No
Employee Recognition
No
Feedback Management
No
Goal Management
No
Health & Wellness Programs
No
Performance Management
No
Pulse Surveys
No
Employee Scheduling
Appointment Management
No
Automated Scheduling
Yes
Calendar Management
No
Employee Database
Yes
Group Scheduling
No
Messaging
No
Mobile Access
No
Payroll Management
No
Reporting/Analytics
Yes
Resource Management
No
Schedule Distribution
No
Scheduling
No
Shift Scheduling
No
Shift Swapping
Yes
Time Clock
No
Time Tracking
No
Vacation / Leave Tracking
Yes
Hospitality Property Management
Built-in Accounting
No
CRM
No
Catering
No
Employee Management
Yes
Extended Stay
No
Front Office Management
No
GDS / OTA Integration
No
Group Management
No
Guest Experience (GEM)
No
Housekeeping Management
No
Loyalty Program
No
Maintenance Management
No
Marketing Automation
No
Marketing Management
No
Multi-Property
No
Online Booking
No
Point of Sale (POS)
No
Reservations Management
No
Reviews Management
No
Single Property
No
Vacation Rental
No
Human Resources
360 Degree Feedback
No
Applicant Tracking
No
Attendance Management
Yes
Benefits Management
No
Career Development Planning
No
Compensation Management
No
Compliance Management
Yes
Employee Database
Yes
Employee Lifecycle Management
No
Onboarding
No
Payroll Management
No
Performance Management
Yes
Recruiting Management
No
Self Service Portal
Yes
Succession Planning
No
Time & Attendance Management
Yes
Time Off Management
Yes
Timesheets
Yes
Training Management
No
Internal Communications
App Integration
No
Blogs
No
Chat/Messaging
No
Email Management
No
Employee Directory
No
Event Calendar
No
Newsletter Management
No
Photo Gallery
No
Social Sharing
No
Survey Management
No
Telephony
No
Video Chat
No
Voice Chat
No
Survey
Custom Survey URLs
No
Data Analysis Tools
No
Email Marketing
No
Mobile Survey
No
Offline Response Collection
No
Paper Survey
No
Question Branching
No
Question Library
No
Site Intercept Survey
No
Skip Logic
No
Supports Audio / Images / Video
No
Time Clock
Biometric Recognition
Yes
Hourly Employee Tracking
No
Messaging
No
Mobile Access
No
Online Punch Card
No
Payroll Management
No
Punch card
No
Reporting/Analytics
Yes
Salaried Employee Tracking
No
Sick Leave Tracking
Yes
Vacation / Leave Tracking
Yes
Workstation Tracking
No
Workforce Management
Budgeting & Forecasting
Yes
Contractor Management
No
Employee Lifecycle Management
No
Labor Projection
No
Performance Appraisal
No
Recruiting Management
No
Scheduling
No
Skills Tracking
Yes
Time & Attendance
Yes
Variable Workforce
Yes
