Average Ratings 30 Ratings
Average Ratings 1 Rating
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Description
A prominent player in the realm of survey solutions, responding to 20 million inquiries each day. Maintain a competitive advantage by genuinely grasping your customers' perspectives. Customer satisfaction surveys enable you to engage with individuals across various interaction points, revealing their desires, needs, and expectations. Discover the effectiveness of your strategies and areas needing improvement directly through employee feedback. Assess workforce satisfaction, perform comprehensive reviews, or distribute compliance assessments. Regardless of your role, be it in HR or as a team leader, employee surveys provide the insights you require. Gain access to global opinions at your convenience—market research surveys simplify the process of gathering feedback from both current and potential customers, evaluating concepts, and measuring brand recognition. Become part of the 98% of Fortune 500 companies that trust SurveyMonkey for data powered by the people. With the ability to analyze trends and preferences, you can make informed decisions that lead to greater success.
Description
If you're seeking assistance with a survey and the accompanying reporting, look no further! Introducing Utegra, previously known as SurveyShack. Utegra provides access to a dedicated team of design specialists, project managers, data analysts, report authors, and developers to support your needs. Typically, survey-related feedback initiatives can be categorized into five well-known phases, as outlined below. While you may have the expertise and resources to handle certain aspects of these stages, enlisting the help of specialists in other fields could significantly enhance your project's outcome, ultimately leading to a more valuable result. Collaborating with experts not only streamlines the process but also brings fresh perspectives and innovative solutions to the table.
API Access
Has API
No
API Access
Has API
No
Integrations
AccessOwl
Yes
Agolix by Assessment Generator
Yes
Alterna CX
Yes
Birdeye
Yes
BoomTown
Yes
Coursebox AI
Yes
Domo
Yes
Emotics
Yes
Galaxy CRM
Yes
Graphite Connect
Yes
Integrations
AccessOwl
No
Agolix by Assessment Generator
No
Alterna CX
No
Birdeye
No
BoomTown
No
Coursebox AI
No
Domo
No
Emotics
No
Galaxy CRM
No
Graphite Connect
No
Pricing Details
$25 per user per month
Free Trial
No
Free Version
No
Pricing Details
$922 per year
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
SurveyMonkey
Founded
1999
Country
United States
Website
www.surveymonkey.com
Vendor Details
Company Name
Utegra
Founded
2002
Country
United Kingdom
Website
utegra.co.uk/online-survey-solutions/
Product Features
Customer Feedback
Alerts / Notifications
No
Behavior Analytics
No
Bug Reports
No
Community Feedback Tools
No
Live Chat
No
Negative Feedback Management
No
Net Promoter Score (NPS)
No
Screenshot / Screen Capture
No
Surveys
No
User Testing Tools
No
Video Feedback
No
Visual Feedback Tools
No
Voice of the Customer (VoC)
No
Website Feedback
No
Forms Automation
Approval Process Control
No
Archiving & Retention
No
Collaboration
No
Document Indexing
No
Drag & Drop
No
Full Text Search
No
Remote Document Access
No
Rules-Based Workflow
No
Text Editing
No
Version Control
No
Market Research
Benchmarking
No
Compensation Management
No
Data Management
Yes
Email / Online
Yes
Face-to-Face
No
Panel Management
No
Paper-Based
Yes
Phone-Based
No
Sample Management
No
Statistical Analysis
Yes
Survey Management
Yes
Polling
Data Analysis Tools
Yes
Email Distribution
Yes
Feedback Collection
Yes
Live Results Tracking
Yes
Multiple Question Types
No
Online Polling
Yes
Phone Polling
No
Presentation Tools
No
Q & A
No
SMS Polling
No
Skip Logic
Yes
Supports Audio / Images / Video
Yes
Survey
Custom Survey URLs
Yes
Data Analysis Tools
No
Email Marketing
Yes
Mobile Survey
No
Offline Response Collection
No
Paper Survey
No
Question Branching
No
Question Library
No
Site Intercept Survey
No
Skip Logic
No
Supports Audio / Images / Video
No
Product Features
Survey
Custom Survey URLs
Yes
Data Analysis Tools
Yes
Email Marketing
Yes
Mobile Survey
No
Offline Response Collection
Yes
Paper Survey
Yes
Question Branching
Yes
Question Library
Yes
Site Intercept Survey
No
Skip Logic
Yes
Supports Audio / Images / Video
Yes
