Average Ratings 30 Ratings
Average Ratings 0 Ratings
Description
                    A prominent player in the realm of survey solutions, responding to 20 million inquiries each day. Maintain a competitive advantage by genuinely grasping your customers' perspectives. Customer satisfaction surveys enable you to engage with individuals across various interaction points, revealing their desires, needs, and expectations. Discover the effectiveness of your strategies and areas needing improvement directly through employee feedback. Assess workforce satisfaction, perform comprehensive reviews, or distribute compliance assessments. Regardless of your role, be it in HR or as a team leader, employee surveys provide the insights you require. Gain access to global opinions at your convenience—market research surveys simplify the process of gathering feedback from both current and potential customers, evaluating concepts, and measuring brand recognition. Become part of the 98% of Fortune 500 companies that trust SurveyMonkey for data powered by the people. With the ability to analyze trends and preferences, you can make informed decisions that lead to greater success.
                
            
        
            Description
                    SurveyStance simplifies the process of gathering immediate feedback from both customers and employees through enjoyable and interactive tools. Our offerings consist of Smiley Face Feedback Kiosks, QR code surveys, and Email Signature Surveys. This allows you to monitor satisfaction levels, identify patterns, and quickly react with automated notifications when negative feedback is received. The platform also features sophisticated reporting capabilities, utilizing AI to analyze free-form text inputs and evaluate critical metrics such as NPS, CSAT, and Employee Engagement. With SurveyStance, you not only gather feedback but also take prompt action to enhance experiences and foster growth, ensuring that your organization remains responsive to the needs of its stakeholders. Ultimately, this proactive approach leads to better engagement and a more positive environment for everyone involved.
                
            
        
            API Access
            
                Has API
            
            
        
        
    
                API Access
            
                Has API
            
            
        
        
    
                Screenshots View All
No images available
    
Integrations
            
                
    Alterna CX
            
            
        
        
    
        
        
            
                
    AmplifAI
            
            
        
        
    
        
        
            
                
    Betterez
            
            
        
        
    
        
        
            
                
    BrainCert
            
            
        
        
    
        
        
            
                
    CRM Pro
            
            
        
        
    
        
        
            
                
    Churn360
            
            
        
        
    
        
        
            
                
    Datagame
            
            
        
        
    
        
        
            
                
    Eventcombo
            
            
        
        
    
        
        
            
                
    Formstack Documents
            
            
        
        
    
        
        
            
                
    Ikigai
            
            
        
        
    
                
                    
    
        
        
        
    
        
        
        
    
        
        
        
    
        
        
        
    
        
        
        
    
        
        
        
    
        
        
        
    
        
        
        
    
        
        
        
    
        
        
        
    
                
            Integrations
            
                
    Alterna CX
            
            
        
        
    
        
        
            
                
    AmplifAI
            
            
        
        
    
        
        
            
                
    Betterez
            
            
        
        
    
        
        
            
                
    BrainCert
            
            
        
        
    
        
        
            
                
    CRM Pro
            
            
        
        
    
        
        
            
                
    Churn360
            
            
        
        
    
        
        
            
                
    Datagame
            
            
        
        
    
        
        
            
                
    Eventcombo
            
            
        
        
    
        
        
            
                
    Formstack Documents
            
            
        
        
    
        
        
            
                
    Ikigai
            
            
        
        
    
                
                    
    
        
        
        
    
        
        
        
    
        
        
        
    
        
        
        
    
        
        
        
    
        
        
        
    
        
        
        
    
        
        
        
    
        
        
        
    
        
        
        
    
                
            Pricing Details
        $25 per user per month
        
    
    
    
        
        
            
                Free Trial
            
            
        
        
    
        
        
            
                Free Version
            
            
        
        
    
            Pricing Details
        $39
        
    
    
    
        
        
            
                Free Trial
            
            
        
        
    
        
        
            
                Free Version
            
            
        
        
    
            Deployment
            
                Web-Based
            
            
        
        
    
        
        
            
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                Deployment
            
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                On-Premises
            
            
        
        
    
        
        
            
                iPhone App
            
            
        
        
    
        
        
            
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                Customer Support
            
                Business Hours
            
            
        
        
    
        
        
            
                Live Rep (24/7)
            
            
        
        
    
        
        
            
                Online Support
            
            
        
        
    
                Customer Support
            
                Business Hours
            
            
        
        
    
        
        
            
                Live Rep (24/7)
            
            
        
        
    
        
        
            
                Online Support
            
            
        
        
    
                Types of Training
            
                Training Docs
            
            
        
        
    
        
        
            
                Webinars
            
            
        
        
    
        
        
            
                Live Training (Online)
            
            
        
        
    
        
        
            
                In Person
            
            
        
        
    
                Types of Training
            
                Training Docs
            
            
        
        
    
        
        
            
                Webinars
            
            
        
        
    
        
        
            
                Live Training (Online)
            
            
        
        
    
        
        
            
                In Person
            
            
        
        
    
                Vendor Details
Company Name
SurveyMonkey
Founded
1999
Country
United States
Website
www.surveymonkey.com
Vendor Details
Company Name
SurveyStance
Founded
2011
Country
United States
Website
www.surveystance.com
Product Features
Customer Feedback
                                        Alerts / Notifications
                                        
                                    
                                    
                                    
                                        Behavior Analytics
                                        
                                    
                                    
                                    
                                        Bug Reports
                                        
                                    
                                    
                                    
                                        Community Feedback Tools
                                        
                                    
                                    
                                    
                                        Live Chat
                                        
                                    
                                    
                                    
                                        Negative Feedback Management
                                        
                                    
                                    
                                    
                                        Net Promoter Score (NPS)
                                        
                                    
                                    
                                    
                                        Screenshot / Screen Capture
                                        
                                    
                                    
                                    
                                        Surveys
                                        
                                    
                                    
                                    
                                        User Testing Tools
                                        
                                    
                                    
                                    
                                        Video Feedback
                                        
                                    
                                    
                                    
                                        Visual Feedback Tools
                                        
                                    
                                    
                                    
                                        Voice of the Customer (VoC)
                                        
                                    
                                    
                                    
                                        Website Feedback
                                        
                                    
                            
                        Forms Automation
                                        Approval Process Control
                                        
                                    
                                    
                                    
                                        Archiving & Retention
                                        
                                    
                                    
                                    
                                        Collaboration
                                        
                                    
                                    
                                    
                                        Document Indexing
                                        
                                    
                                    
                                    
                                        Drag & Drop
                                        
                                    
                                    
                                    
                                        Full Text Search
                                        
                                    
                                    
                                    
                                        Remote Document Access
                                        
                                    
                                    
                                    
                                        Rules-Based Workflow
                                        
                                    
                                    
                                    
                                        Text Editing
                                        
                                    
                                    
                                    
                                        Version Control
                                        
                                    
                            
                        Market Research
                                        Benchmarking
                                        
                                    
                                    
                                    
                                        Compensation Management
                                        
                                    
                                    
                                    
                                        Data Management
                                        
                                    
                                    
                                    
                                        Email / Online
                                        
                                    
                                    
                                    
                                        Face-to-Face
                                        
                                    
                                    
                                    
                                        Panel Management
                                        
                                    
                                    
                                    
                                        Paper-Based
                                        
                                    
                                    
                                    
                                        Phone-Based
                                        
                                    
                                    
                                    
                                        Sample Management
                                        
                                    
                                    
                                    
                                        Statistical Analysis
                                        
                                    
                                    
                                    
                                        Survey Management
                                        
                                    
                            
                        Polling
                                        Data Analysis Tools
                                        
                                    
                                    
                                    
                                        Email Distribution
                                        
                                    
                                    
                                    
                                        Feedback Collection
                                        
                                    
                                    
                                    
                                        Live Results Tracking
                                        
                                    
                                    
                                    
                                        Multiple Question Types
                                        
                                    
                                    
                                    
                                        Online Polling
                                        
                                    
                                    
                                    
                                        Phone Polling
                                        
                                    
                                    
                                    
                                        Presentation Tools
                                        
                                    
                                    
                                    
                                        Q & A
                                        
                                    
                                    
                                    
                                        SMS Polling
                                        
                                    
                                    
                                    
                                        Skip Logic
                                        
                                    
                                    
                                    
                                        Supports Audio / Images / Video
                                        
                                    
                            
                        Survey
                                        Custom Survey URLs
                                        
                                    
                                    
                                    
                                        Data Analysis Tools
                                        
                                    
                                    
                                    
                                        Email Marketing
                                        
                                    
                                    
                                    
                                        Mobile Survey
                                        
                                    
                                    
                                    
                                        Offline Response Collection
                                        
                                    
                                    
                                    
                                        Paper Survey
                                        
                                    
                                    
                                    
                                        Question Branching
                                        
                                    
                                    
                                    
                                        Question Library
                                        
                                    
                                    
                                    
                                        Site Intercept Survey  
                                        
                                    
                                    
                                    
                                        Skip Logic
                                        
                                    
                                    
                                    
                                        Supports Audio / Images / Video
                                        
                                    
                            
                        Product Features
Customer Feedback
                                        Alerts / Notifications
                                        
                                    
                                    
                                    
                                        Behavior Analytics
                                        
                                    
                                    
                                    
                                        Bug Reports
                                        
                                    
                                    
                                    
                                        Community Feedback Tools
                                        
                                    
                                    
                                    
                                        Live Chat
                                        
                                    
                                    
                                    
                                        Negative Feedback Management
                                        
                                    
                                    
                                    
                                        Net Promoter Score (NPS)
                                        
                                    
                                    
                                    
                                        Screenshot / Screen Capture
                                        
                                    
                                    
                                    
                                        Surveys
                                        
                                    
                                    
                                    
                                        User Testing Tools
                                        
                                    
                                    
                                    
                                        Video Feedback
                                        
                                    
                                    
                                    
                                        Visual Feedback Tools
                                        
                                    
                                    
                                    
                                        Voice of the Customer (VoC)
                                        
                                    
                                    
                                    
                                        Website Feedback
                                        
                                    
                            
                        Survey
                                        Custom Survey URLs
                                        
                                    
                                    
                                    
                                        Data Analysis Tools
                                        
                                    
                                    
                                    
                                        Email Marketing
                                        
                                    
                                    
                                    
                                        Mobile Survey
                                        
                                    
                                    
                                    
                                        Offline Response Collection
                                        
                                    
                                    
                                    
                                        Paper Survey
                                        
                                    
                                    
                                    
                                        Question Branching
                                        
                                    
                                    
                                    
                                        Question Library
                                        
                                    
                                    
                                    
                                        Site Intercept Survey  
                                        
                                    
                                    
                                    
                                        Skip Logic
                                        
                                    
                                    
                                    
                                        Supports Audio / Images / Video
                                        
                                    
                            
                         
        