Average Ratings 30 Ratings

Total
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Average Ratings 0 Ratings

Total
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Description

A prominent player in the realm of survey solutions, responding to 20 million inquiries each day. Maintain a competitive advantage by genuinely grasping your customers' perspectives. Customer satisfaction surveys enable you to engage with individuals across various interaction points, revealing their desires, needs, and expectations. Discover the effectiveness of your strategies and areas needing improvement directly through employee feedback. Assess workforce satisfaction, perform comprehensive reviews, or distribute compliance assessments. Regardless of your role, be it in HR or as a team leader, employee surveys provide the insights you require. Gain access to global opinions at your convenience—market research surveys simplify the process of gathering feedback from both current and potential customers, evaluating concepts, and measuring brand recognition. Become part of the 98% of Fortune 500 companies that trust SurveyMonkey for data powered by the people. With the ability to analyze trends and preferences, you can make informed decisions that lead to greater success.

Description

Your journey starts here with the creation and design of your survey. You can quickly dive in by selecting from a variety of our ready-made templates, such as those for customer satisfaction, employee feedback, or college course evaluations, or you can directly begin formulating your questions if you already have a clear vision in mind. Our platform provides a wide range of question formats, including multiple choice, rating scales, matrices, images, rankings, and many others. To add a personal touch, you can choose a survey theme that aligns with your brand or opt for our stylish default design. Additionally, we cater to a diverse audience by offering the ability to display your survey in a right-to-left (RTL) format, accommodating speakers of Arabic, Hebrew, Persian, Urdu, and more. Once your survey is crafted, it's time to share it with your target audience; the simplest method is to generate a web link that can be distributed via email, Facebook, Twitter, or instant messaging, leaving the distribution method up to your preference. You also have the flexibility to set specific start and end dates for your survey, as well as control the maximum number of respondents allowed to participate. This ensures that your data collection is not only tailored to your needs but also efficiently managed.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Act-On Yes 
Advantage CSP Yes 
Coursebox AI Yes 
DataLion Yes 
Datameer Yes 
Galaxy CRM Yes 
Latenode Yes 
Maximizer CRM Yes 
Microsoft Power Query Yes 
Mobile Text Alerts Yes 
Morphic Yes 
Oracle In-Memory Cost Management Yes 
QEval Yes 
QuickMail Yes 
Revenera Usage Intelligence Yes 
SheepCRM Yes 
Shulex VOC Yes 
Soveren Yes 
Squad Yes 
VENMATE Yes 

Integrations

Act-On No 
Advantage CSP No 
Coursebox AI No 
DataLion No 
Datameer No 
Galaxy CRM No 
Latenode No 
Maximizer CRM No 
Microsoft Power Query No 
Mobile Text Alerts No 
Morphic No 
Oracle In-Memory Cost Management No 
QEval No 
QuickMail No 
Revenera Usage Intelligence No 
SheepCRM No 
Shulex VOC No 
Soveren No 
Squad No 
VENMATE No 

Pricing Details

$25 per user per month
Free Trial No 
Free Version No 

Pricing Details

$15 per month
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

SurveyMonkey

Founded

1999

Country

United States

Website

www.surveymonkey.com

Vendor Details

Company Name

Oak Mountain Digital

Founded

2013

Country

United States

Website

www.surveyrock.com

Product Features

Customer Feedback

Alerts / Notifications No 
Behavior Analytics No 
Bug Reports No 
Community Feedback Tools No 
Live Chat No 
Negative Feedback Management No 
Net Promoter Score (NPS) No 
Screenshot / Screen Capture No 
Surveys No 
User Testing Tools No 
Video Feedback No 
Visual Feedback Tools No 
Voice of the Customer (VoC) No 
Website Feedback No 

Forms Automation

Approval Process Control No 
Archiving & Retention No 
Collaboration No 
Document Indexing No 
Drag & Drop No 
Full Text Search No 
Remote Document Access No 
Rules-Based Workflow No 
Text Editing No 
Version Control No 

Market Research

Benchmarking No 
Compensation Management No 
Data Management Yes 
Email / Online Yes 
Face-to-Face No 
Panel Management No 
Paper-Based Yes 
Phone-Based No 
Sample Management No 
Statistical Analysis Yes 
Survey Management Yes 

NPS

Polling

Data Analysis Tools Yes 
Email Distribution Yes 
Feedback Collection Yes 
Live Results Tracking Yes 
Multiple Question Types No 
Online Polling Yes 
Phone Polling No 
Presentation Tools No 
Q & A No 
SMS Polling No 
Skip Logic Yes 
Supports Audio / Images / Video Yes 

Survey

Custom Survey URLs Yes 
Data Analysis Tools No 
Email Marketing Yes 
Mobile Survey No 
Offline Response Collection No 
Paper Survey No 
Question Branching No 
Question Library No 
Site Intercept Survey No 
Skip Logic No 
Supports Audio / Images / Video No 

Product Features

Survey

Custom Survey URLs Yes 
Data Analysis Tools Yes 
Email Marketing Yes 
Mobile Survey Yes 
Offline Response Collection Yes 
Paper Survey Yes 
Question Branching Yes 
Question Library No 
Site Intercept Survey No 
Skip Logic Yes 
Supports Audio / Images / Video Yes 

Alternatives

Alternatives

SurveyOL Reviews

SurveyOL

SurveyOL.com