Average Ratings 0 Ratings
Average Ratings 1 Rating
Description
In today's highly competitive global business environment, attracting new customers and strengthening loyalty to existing customers is a challenge. Contact centers are expected to deliver the maximum positive results. How can you survey this? Pointel Survey360 simplifies the process. Survey360 allows you to create and conduct surveys in order to collect customer feedback and customer experience data. You will receive accurate, detailed information about customer expectations and contact centers operations. This data can be analyzed quickly to help you retain and gain new customers.
Pointel Survey360 won the Gold Award for Most Innovative Technology at the 17th Contact Center World Awards. We are proud to have won the competition with over 2000 participants from 80 countries in the contact center industry.
Description
SurveyKar is a comprehensive platform for customer engagement and business automation, aimed at assisting organizations in gathering feedback, fostering customer relationships, and streamlining follow-up tasks all within one interface. This innovative solution consolidates various business operations under a single login, encompassing features like surveys and forms, WhatsApp and email marketing, CRM and contact management, AI-driven chatbots, appointment scheduling, website development, review management, helpdesk support, and automation workflows.
At its essence, SurveyKar allows users to design AI-enhanced surveys, forms, and quizzes that offer diverse question formats, branching logic, and personalized branding options. Users can share their surveys and campaigns via various channels, including WhatsApp, email, links, QR codes, and other online platforms.
Additionally, SurveyKar distinguishes itself with a human-centered support system, available around the clock, ensuring that users have a reliable partner whenever they require assistance beyond just the software. This commitment to support further enhances the user experience, making it not just a tool, but a valuable ally in achieving business goals.
API Access
Has API
No
API Access
Has API
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
Free Forever Plan
Basic Plan ₹699 /month or ₹6990/year
Premium Plan ₹2499 /month or ₹24990/year
Business Plan ₹4999 /month or ₹49990/year
Premium Plan ₹2499 /month or ₹24990/year
Business Plan ₹4999 /month or ₹49990/year
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Pointel
Founded
1999
Country
United States
Website
www.pointel.com
Vendor Details
Company Name
SurveyKar
Founded
2026
Country
India
Website
www.surveykar.com/home
Product Features
Survey
Custom Survey URLs
No
Data Analysis Tools
No
Email Marketing
No
Mobile Survey
No
Offline Response Collection
No
Paper Survey
No
Question Branching
No
Question Library
No
Site Intercept Survey
No
Skip Logic
No
Supports Audio / Images / Video
No
Product Features
Experience Management
Action Management
No
Analytics
Yes
Customer Segmentation
No
Dashboard
Yes
Feedback Management
No
Knowledge Management
Yes
Multi-Channel Collection
No
Sentiment Analysis
Yes
Survey Management
Yes
Text Analysis
No
Trend Analysis
No
Survey
Custom Survey URLs
No
Data Analysis Tools
Yes
Email Marketing
No
Mobile Survey
Yes
Offline Response Collection
No
Paper Survey
Yes
Question Branching
Yes
Question Library
Yes
Site Intercept Survey
No
Skip Logic
Yes
Supports Audio / Images / Video
Yes