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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Australian Survey Research stands out as one of the most esteemed and seasoned research consultancies in Australia, delivering valuable services to various entities, including State and Commonwealth government agencies, educational institutions, businesses of all sizes, as well as individual clients and startups. By merging their extensive process knowledge with innovative software solutions, Australian Survey Research empowers clients to uncover and leverage critical insights regarding their workforce, customers, stakeholders, and operational processes. The consultancy team is composed of highly educated professionals, many of whom hold qualifications as Professional Researchers, and they are bolstered by a dedicated group of in-house researchers, financial specialists, and IT developers. Utilizing their advanced survey technology platform, ASR enables clients to oversee comprehensive research initiatives, covering everything from design to administration, statistical analysis, and final reporting, regardless of whether they involve hundreds or even millions of respondents. This holistic approach not only centralizes research efforts for clients but also promotes greater efficiency and cost savings across projects. Ultimately, Australian Survey Research is committed to helping organizations make informed decisions through effective data management and analysis.

Description

Survicate is a Customer Feedback Platform built to help teams collect, analyze, and act on customer feedback. Run targeted surveys on your website, in-product, in mobile apps, and via email, triggered by user behavior and synced with your CRM, helpdesk, or product analytics stack. Bring in feedback from 15+ sources such as support tickets, call transcripts, and App Store reviews, and let Research Hub, our AI research repository, analyze it automatically. Ask AI Research Assistant anything and get answers grounded in real customer responses. Survicate MCP lets you use your feedback inside Claude, ChatGPT, or Cursor: check results, read research summaries, start Research Hub projects, and build surveys without leaving the chat. Turn insights into action with 45+ native integrations, including HubSpot, Salesforce, Intercom, Zendesk, Amplitude, and Slack. Trusted by product managers, researchers, and CX teams who rely on feedback to guide their decisions.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

AccessOwl No 
Campaign Monitor No 
Drip No 
GetResponse No 
Google Analytics No 
Google Meet No 
Google Sheets No 
HubSpot Marketing Hub No 
Integry No 
Kit No 
Klaviyo No 
Mixpanel No 
Quickwork No 
Salesforce No 
Segment No 
SendGrid No 
Slack No 
Woopra No 
Zendesk No 
Zoho Campaigns No 

Integrations

AccessOwl Yes 
Campaign Monitor Yes 
Drip Yes 
GetResponse Yes 
Google Analytics Yes 
Google Meet Yes 
Google Sheets Yes 
HubSpot Marketing Hub Yes 
Integry Yes 
Kit Yes 
Klaviyo Yes 
Mixpanel Yes 
Quickwork Yes 
Salesforce Yes 
Segment Yes 
SendGrid Yes 
Slack Yes 
Woopra Yes 
Zendesk Yes 
Zoho Campaigns Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$56 per month
Survicate offers 4 paid plans and a 10-day free trial of paid features, prices staring from:

Starter: $89;
Growth: $56 (billed annually);
Pro: $349 (billed annually);
Enterprise: $569 (builled annually).
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Australian Survey Research Group

Founded

2000

Website

www.aussurveys.com

Vendor Details

Company Name

Survicate

Founded

2013

Country

Poland

Website

survicate.com

Product Features

Survey

Custom Survey URLs No 
Data Analysis Tools No 
Email Marketing Yes 
Mobile Survey No 
Offline Response Collection No 
Paper Survey No 
Question Branching No 
Question Library No 
Site Intercept Survey No 
Skip Logic No 
Supports Audio / Images / Video No 

Product Features

Customer Feedback

Alerts / Notifications Yes 
Behavior Analytics Yes 
Bug Reports Yes 
Community Feedback Tools No 
Live Chat No 
Negative Feedback Management Yes 
Net Promoter Score (NPS) Yes 
Screenshot / Screen Capture Yes 
Surveys Yes 
User Testing Tools Yes 
Video Feedback No 
Visual Feedback Tools No 
Voice of the Customer (VoC) Yes 
Website Feedback Yes 

Customer Satisfaction

360 Degree Feedback Yes 
Analytics Yes 
Call Reporting No 
Complaint Monitoring Yes 
Feedback Collection Yes 
Survey Management Yes 

NPS

Survey

Custom Survey URLs Yes 
Data Analysis Tools Yes 
Email Marketing Yes 
Mobile Survey Yes 
Offline Response Collection Yes 
Paper Survey No 
Question Branching Yes 
Question Library Yes 
Site Intercept Survey Yes 
Skip Logic Yes 
Supports Audio / Images / Video No 

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