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Average Ratings 0 Ratings

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features
design
support

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Write a Review

Description

We focus on delivering exceptional project management services tailored specifically for survey research firms. Our commitment to customer-centric solutions distinguishes us from our competitors, as we prioritize clarity and transparency in our policies to foster long-term partnerships. Clients can easily generate and distribute branded links to their customers and vendors, whether for their own end pages or those of their panel providers. Research companies have the flexibility to conduct studies using their own panel of respondents or by collaborating with panel vendors. Our platform provides real-time statistics on redirections, including details on completed surveys, disqualified entries, and filled quotas. Additionally, users can create and oversee their own panels, effectively managing the entire business process cycle. Since 2012, Survey Back Office has established itself as a trusted partner in the survey research industry, continuously delivering project management solutions that meet the needs of our clients. We began our journey by developing a comprehensive project management solution for survey research in 2012, ultimately creating a portal designed to support both emerging and established survey research companies. As we move forward, we remain dedicated to evolving our services to better serve our clients in this dynamic industry.

Description

Zarca Interactive offers cutting-edge survey software designed to empower organizations with state-of-the-art technology and effective methodologies for achieving optimal research results. Recognizing the complexity often associated with advanced software, we took on the challenge of simplifying the user experience so even those with minimal tech skills can become proficient in using the platform. The "Home" module within Zarca enables survey administrators to efficiently create and oversee sub-account users, along with carrying out various account management tasks. With Zarca’s “Distribution Manager,” clients can personalize their survey invitations and reminders, incorporating tailored messages and branding elements. Additionally, users are able to track live participation and response metrics through Zarca’s Distribution Report feature. Clients also have the option to regulate the frequency with which their panel members receive survey requests by utilizing the Touch Rules functionality. This essential feature not only enhances user engagement but also promotes best practices to mitigate the risk of survey fatigue among participants. By prioritizing user-friendliness and providing robust management tools, Zarca ensures that organizations can maximize the effectiveness of their research initiatives.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial Yes 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Survey Back Office

Founded

2015

Country

India

Website

surveybackoffice.com

Vendor Details

Company Name

Zarca Interactive

Website

www.zarca.com/Online-Surveys-Product/online-survey-software.html

Product Features

Survey

Custom Survey URLs No 
Data Analysis Tools No 
Email Marketing No 
Mobile Survey No 
Offline Response Collection No 
Paper Survey No 
Question Branching No 
Question Library No 
Site Intercept Survey No 
Skip Logic No 
Supports Audio / Images / Video No 

Product Features

Survey

Custom Survey URLs No 
Data Analysis Tools No 
Email Marketing Yes 
Mobile Survey No 
Offline Response Collection No 
Paper Survey Yes 
Question Branching Yes 
Question Library No 
Site Intercept Survey No 
Skip Logic Yes 
Supports Audio / Images / Video No 

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