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features
design
support

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Write a Review

Description

We focus on delivering exceptional project management services tailored specifically for survey research firms. Our commitment to customer-centric solutions distinguishes us from our competitors, as we prioritize clarity and transparency in our policies to foster long-term partnerships. Clients can easily generate and distribute branded links to their customers and vendors, whether for their own end pages or those of their panel providers. Research companies have the flexibility to conduct studies using their own panel of respondents or by collaborating with panel vendors. Our platform provides real-time statistics on redirections, including details on completed surveys, disqualified entries, and filled quotas. Additionally, users can create and oversee their own panels, effectively managing the entire business process cycle. Since 2012, Survey Back Office has established itself as a trusted partner in the survey research industry, continuously delivering project management solutions that meet the needs of our clients. We began our journey by developing a comprehensive project management solution for survey research in 2012, ultimately creating a portal designed to support both emerging and established survey research companies. As we move forward, we remain dedicated to evolving our services to better serve our clients in this dynamic industry.

Description

Toluna Start is your single source of consumer insights. It offers best-in-class research methods, team collaboration features and the ease-and-speed of a turnkey platform. You can conduct quantitative and qualitative research using self-service solutions, or custom programs that are developed with the assistance of research and service professionals. Access a wide variety of automated insights solutions, including survey design, integrated respondents, and reporting dashboards with insights and recommendations. It is all in-house and integrates Harris Interactive methodologies. You can either self-serve, or we can help. You can launch your survey in minutes and see the results appear in real-time.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Canvs No 

Integrations

Canvs Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version Yes 

Pricing Details

Standard or Advanced subscriptions are available.

Contact us to access the world’s most powerful insights platform.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Survey Back Office

Founded

2015

Country

India

Website

surveybackoffice.com

Vendor Details

Company Name

Toluna

Founded

2000

Country

United States

Website

tolunastart.com

Product Features

Survey

Custom Survey URLs No 
Data Analysis Tools No 
Email Marketing No 
Mobile Survey No 
Offline Response Collection No 
Paper Survey No 
Question Branching No 
Question Library No 
Site Intercept Survey No 
Skip Logic No 
Supports Audio / Images / Video No 

Product Features

Market Research

Benchmarking Yes 
Compensation Management No 
Data Management No 
Email / Online Yes 
Face-to-Face No 
Panel Management Yes 
Paper-Based No 
Phone-Based No 
Sample Management Yes 
Statistical Analysis No 
Survey Management Yes 

Survey

Custom Survey URLs Yes 
Data Analysis Tools Yes 
Email Marketing Yes 
Mobile Survey Yes 
Offline Response Collection No 
Paper Survey No 
Question Branching Yes 
Question Library Yes 
Site Intercept Survey No 
Skip Logic Yes 
Supports Audio / Images / Video Yes 

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