Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
In a landscape filled with paid advertisements and overwhelming spam, you have the right to access genuine experiences shared by real customers. SureCritic serves as your reliable and verified review platform where you can discover businesses you can trust. By gathering a wide range of unbiased feedback from all customers regarding their service experiences, SureCritic emphasizes the importance of hearing from everyone, as every individual's experience counts. Each review contributes to your decision-making process, and we believe it is essential for you to see a comprehensive picture, encompassing all perspectives. Unlike many platforms, we never remove reviews, allowing you to receive the full spectrum of opinions, both positive and negative. Businesses understand the impact of an unhappy customer, which is why our innovative concern resolution technology, known as ReScore, encourages them to promptly address any issues following a less-than-satisfactory experience. To ensure authenticity, review requests are dispatched directly from the business's point-of-sale system, making certain that each review originates from a legitimate customer rather than a bot. By prioritizing transparency and accountability, SureCritic is committed to fostering an environment where businesses can improve and customers can make informed choices.
Description
Review management software that allows you to monitor online reviews from more than 50 review sites, analyze feedback with the most advanced semantic analysis and gain valuable customer insights. The re:Score algorithm allows you to easily track your online popularity.
You can respond directly to reviews using the app or the unique Response Assistant. We provide personalized, professional, and tailored responses that you can publish in the language of your review with just one click.
API Access
Has API
No
API Access
Has API
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$39.00/month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
SureCritic
Website
www.surecritic.com
Vendor Details
Company Name
respondelligent
Founded
2017
Country
Switzerland
Website
respondelligent.com/en/
Product Features
Customer Satisfaction
360 Degree Feedback
No
Analytics
No
Call Reporting
No
Complaint Monitoring
No
Feedback Collection
Yes
Survey Management
No
Product Features
Reputation Management
Campaign Management
No
Gamification
No
Response Management
Yes
Review Generation
No
Review Monitoring
Yes
Sentiment Analysis
Yes
Social Media Metrics
No
Social Media Monitoring
No
White Label
No
Review Management
Campaign Management
No
Dashboard
Yes
Negative Feedback Management
Yes
Response Management
Yes
Review Monitoring
Yes
Review Notification
Yes
Review Request
No
Sentiment Analysis
Yes
Social Sharing
Yes
White Label
No