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features
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support

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Description

Aspen significantly improves the ability of retailers to engage with customers through various channels. Creating a responsive experience for your customers is now simpler than ever. Retailers can deliver exceptional service while maintaining operational efficiency. Ensure a uniform brand experience with a user-friendly, custom-branded returns portal accessible from any device. Accelerate reverse logistics to yield quicker outcomes. Complete the purchasing journey by enabling customers to perform instant in-line exchanges. Aspen facilitates smooth transitions from standard returns to hassle-free exchanges, all while preserving revenue. Offer your customers a cohesive brand experience with convenient options to return items in-store. Additionally, enhance in-store sales by equipping staff with valuable insights regarding the customers, including their expected returns and product preferences. This not only streamlines operations but also fosters customer loyalty.

Description

Returns management solutions tailored for retailers and brands. RWMS combines the functionalities of a standard Warehouse Management System (WMS) with specialized features designed for handling returns, including processes like inspection, data wiping, refurbishment, and additional services. Our integrated suite of software-driven returns management solutions ensures a smooth journey for products, starting from the moment they are returned and continuing through to their successful resale. Additionally, this comprehensive approach not only enhances efficiency but also maximizes the value recovered from returned items.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Shopify Yes 
Shopify Plus Yes 

Integrations

Shopify No 
Shopify Plus No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

SupplyAI

Founded

2014

Country

United States

Website

www.supply.ai/aspen

Vendor Details

Company Name

goTRG

Founded

2008

Country

United States

Website

www.gotrg.com

Product Features

Returns Management

3PL / ERP Integration No 
Automated Exchanges No 
Branded Experience No 
Custom Return Policy No 
Inventory Management No 
One-Click Returns Processing No 
Returns Analytics No 
Shopper Self-Service No 
Smart Data Collection No 

Shipment Tracking

Alerts/Notifications No 
Delivery Estimate No 
For Freight No 
For eCommerce No 
Status Tracking No 
Website Integration No 

Product Features

Returns Management

3PL / ERP Integration No 
Automated Exchanges No 
Branded Experience No 
Custom Return Policy No 
Inventory Management No 
One-Click Returns Processing No 
Returns Analytics No 
Shopper Self-Service No 
Smart Data Collection No 

Alternatives

Alternatives

The Arrive Platform Reviews

The Arrive Platform

Arrive Recommerce