Average Ratings 8 Ratings

Total
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support

Average Ratings 0 Ratings

Total
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Description

Suntek Reporting turns complex data into visual insights that anyone can understand. Reduce the time spent staring at spreadsheets. Let us help you decode complex data and allow you to focus on what's most important: growing your business! Our user-friendly interface scores high and tracks business performance. This allows users to see where their business stands in real time. We reduce data sets into simple KPI scores that provide actionable insights that can improve your bottom line. Suntek Reporting's predictive analysis allows users to make informed decisions that lead to: *Increased revenue *Better customer service *Improved employee efficiency *Greater market share. Suntek Reporting can eliminate the pain of complex reporting and give you the confidence that comes with improving performance and profitability.

Description

Oversee every stage of your customers' journey—from your brand's mission and service delivery to their overall satisfaction—to achieve your business goals and aspire to even greater heights. Implement an intuitive and mobile-friendly review system that captures real-time customer satisfaction across all digital platforms. Link immediate customer feedback data to business results, allowing for informed modifications either by shift or on a larger scale. Gain comprehensive, live insights into your brand's performance across various venues to evaluate its influence on Net Promoter Score (NPS) and customer satisfaction, enabling targeted enhancements where it matters most for your experience management and financial success. Collaborate across teams, from Marketing to General Management, to delegate tasks, address complaints, share important visuals, and ensure every interaction is resolved effectively. Dive deep to discover the underlying reasons for customer satisfaction, revealing the motivation behind each score and paving the way for continuous improvement. By understanding these insights, businesses can proactively enhance their strategies and foster stronger customer relationships.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Olo Yes 
AWS Amplify Yes 
AWS CodeBuild Yes 
Amazon RDS Yes 
Apache Cordova Yes 
Azure API Management Yes 
Azure App Service Yes 
Azure Application Gateway Yes 
Azure Cache for Redis Yes 
Azure Data Factory Yes 
Codespaces Yes 
DoorDash Yes 
Elasticsearch Yes 
Google Tag Manager Yes 
Heartland Payment Processing Yes 
Northstar KDS Yes 
PAR Engagement Yes 
PAR POS Yes 
PAR PixelPoint Yes 
Sage Intacct Yes 

Integrations

Olo Yes 
AWS Amplify No 
AWS CodeBuild No 
Amazon RDS No 
Apache Cordova No 
Azure API Management No 
Azure App Service No 
Azure Application Gateway No 
Azure Cache for Redis No 
Azure Data Factory No 
Codespaces No 
DoorDash No 
Elasticsearch No 
Google Tag Manager No 
Heartland Payment Processing No 
Northstar KDS No 
PAR Engagement No 
PAR POS No 
PAR PixelPoint No 
Sage Intacct No 

Pricing Details

$99/month
Monthly Subscription
License
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Suntek Solutions

Founded

2006

Country

United States

Website

www.sunteksolutions.io/reporting

Vendor Details

Company Name

Yumpingo

Country

United States

Website

www.yumpingo.com

Product Features

Dashboard

Annotations Yes 
Data Source Integrations Yes 
Functions / Calculations Yes 
Interactive Yes 
KPIs Yes 
OLAP No 
Private Dashboards Yes 
Public Dashboards Yes 
Scorecards Yes 
Themes No 
Visual Analytics Yes 
Widgets No 

Reporting

Customizable Dashboard Yes 
Data Source Connectors Yes 
Drag & Drop Yes 
Drill Down No 
Email Reports No 
Financial Reports No 
Forecasting Yes 
Marketing Reports No 
OLAP No 
Report Export Yes 
Sales Reports Yes 
Scheduled / Automated Reports Yes 

Product Features

Experience Management

Action Management No 
Analytics No 
Customer Segmentation No 
Dashboard No 
Feedback Management No 
Knowledge Management No 
Multi-Channel Collection No 
Sentiment Analysis No 
Survey Management No 
Text Analysis No 
Trend Analysis No 

Reputation Management

Campaign Management No 
Gamification No 
Response Management No 
Review Generation No 
Review Monitoring No 
Sentiment Analysis No 
Social Media Metrics No 
Social Media Monitoring No 
White Label No 

Review Management

Campaign Management No 
Dashboard No 
Negative Feedback Management No 
Response Management No 
Review Monitoring No 
Review Notification No 
Review Request No 
Sentiment Analysis No 
Social Sharing No 
White Label No 

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