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Average Ratings 0 Ratings

Total
ease
features
design
support

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Description

Summit Service System is designed to help you take charge of your operations, enhance customer service, and streamline job management, whether you're handling pre-scheduled services or urgent requests. By utilizing automatic scheduling for upcoming services and reminders for repeat business, this system aids in the growth of your enterprise. Service frequencies can be customized for each task, and technicians have access to comprehensive details, diagrams, site photographs, and parts inventory management tailored to their needs. The platform includes options for flat-rate pricing as well as detailed invoicing functionalities. With the Summit dispatch screen, you can effectively manage workflows, oversee technicians' schedules, and prioritize jobs based on urgency and service dates. Furthermore, extra information screens facilitate the monitoring of site tank specifics, lab samples, manifests, and disposal records. Customer reimbursements for grease and bio-fuel collectors can be handled efficiently. Once a job is finished, transforming work orders into payments and invoices is accomplished with just a few clicks, ensuring a seamless end-to-end process. This integrated approach not only simplifies operations but also enhances overall efficiency in managing customer relationships.

Description

Innovative rental companies leverage Viberent to oversee all aspects of their rental operations, which includes online rental capabilities seamlessly integrated into their websites via the Viberent API and plugins for platforms like WordPress and Shopify. They can efficiently monitor inventory, whether as bulk items or individually serialized, and manage pricing while uploading images to check live availability from anywhere at any time. Additionally, inventory can be grouped to form Kits or Packages, with pricing assigned to these bundles, enabling Viberent to manage them effectively. Users can generate quotes and send them directly to clients through Viberent, while customers have the convenience of reviewing terms and conditions, signing documents electronically, and accepting agreements with ease. The system facilitates both short-term and long-term rental transactions, handles off hires and partial returns, and allows for effortless posting to accounting software with a single click. Within Viberent, service types can be established, and periodic servicing can be allocated to specific items, prompting Viberent to notify users when servicing is due, ensuring that their equipment is always maintained and operational. This comprehensive approach to rental management not only streamlines processes but also enhances customer satisfaction and operational efficiency.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

MYOB
QuickBooks Online
Stripe
Xero

Integrations

MYOB
QuickBooks Online
Stripe
Xero

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$69 per user per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Ritam Technologies

Founded

1981

Country

United States

Website

www.ritam.com/serviceprogram

Vendor Details

Company Name

Smart Reports Solutions

Country

Australia

Website

viberenthq.com

Product Features

Equipment Rental

Asset Tracking
Barcoding
Billing and Invoicing
Customer Management
Inventory Management
Maintenance Management
Order Management
Reservations Management
Utilization Reporting

Product Features

Equipment Rental

Asset Tracking
Barcoding
Billing and Invoicing
Customer Management
Inventory Management
Maintenance Management
Order Management
Reservations Management
Utilization Reporting

Rental

Auto / Boat Rental
Contract Management
Inspection Management
Inventory Management
Late Fee Calculation
Maintenance Management
Medical Equipment Rental
Multi-Location
Online Booking
Rate Management
Recurring Rentals
Reservations Management
Scheduling
Short / Long Term Rental

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