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Description
Summit Service System is designed to help you take charge of your operations, enhance customer service, and streamline job management, whether you're handling pre-scheduled services or urgent requests. By utilizing automatic scheduling for upcoming services and reminders for repeat business, this system aids in the growth of your enterprise. Service frequencies can be customized for each task, and technicians have access to comprehensive details, diagrams, site photographs, and parts inventory management tailored to their needs. The platform includes options for flat-rate pricing as well as detailed invoicing functionalities. With the Summit dispatch screen, you can effectively manage workflows, oversee technicians' schedules, and prioritize jobs based on urgency and service dates. Furthermore, extra information screens facilitate the monitoring of site tank specifics, lab samples, manifests, and disposal records. Customer reimbursements for grease and bio-fuel collectors can be handled efficiently. Once a job is finished, transforming work orders into payments and invoices is accomplished with just a few clicks, ensuring a seamless end-to-end process. This integrated approach not only simplifies operations but also enhances overall efficiency in managing customer relationships.
Description
Innovative rental companies leverage Viberent to oversee all aspects of their rental operations, which includes online rental capabilities seamlessly integrated into their websites via the Viberent API and plugins for platforms like WordPress and Shopify. They can efficiently monitor inventory, whether as bulk items or individually serialized, and manage pricing while uploading images to check live availability from anywhere at any time. Additionally, inventory can be grouped to form Kits or Packages, with pricing assigned to these bundles, enabling Viberent to manage them effectively. Users can generate quotes and send them directly to clients through Viberent, while customers have the convenience of reviewing terms and conditions, signing documents electronically, and accepting agreements with ease. The system facilitates both short-term and long-term rental transactions, handles off hires and partial returns, and allows for effortless posting to accounting software with a single click. Within Viberent, service types can be established, and periodic servicing can be allocated to specific items, prompting Viberent to notify users when servicing is due, ensuring that their equipment is always maintained and operational. This comprehensive approach to rental management not only streamlines processes but also enhances customer satisfaction and operational efficiency.
API Access
Has API
API Access
Has API
Integrations
MYOB
QuickBooks Online
Stripe
Xero
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$69 per user per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Ritam Technologies
Founded
1981
Country
United States
Website
www.ritam.com/serviceprogram
Vendor Details
Company Name
Smart Reports Solutions
Country
Australia
Website
viberenthq.com
Product Features
Equipment Rental
Asset Tracking
Barcoding
Billing and Invoicing
Customer Management
Inventory Management
Maintenance Management
Order Management
Reservations Management
Utilization Reporting
Product Features
Equipment Rental
Asset Tracking
Barcoding
Billing and Invoicing
Customer Management
Inventory Management
Maintenance Management
Order Management
Reservations Management
Utilization Reporting
Rental
Auto / Boat Rental
Contract Management
Inspection Management
Inventory Management
Late Fee Calculation
Maintenance Management
Medical Equipment Rental
Multi-Location
Online Booking
Rate Management
Recurring Rentals
Reservations Management
Scheduling
Short / Long Term Rental