Average Ratings 4 Ratings

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Average Ratings 0 Ratings

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Description

SuccessGuardian is an AI-powered Customer Success Platform (CSP) designed for growing SaaS businesses to scale their customer success efforts efficiently. Launched in 2023 and based in India, it offers an end-to-end solution tailored for Customer Success Managers (CSMs), success leaders, and revenue teams. The platform provides a unified 360° view of each customer by integrating data from multiple sources such as CRMs, support tools, and billing systems. This centralization enables teams to calculate dynamic health scores, track risks, and uncover upsell or renewal opportunities. SuccessGuardian also offers AI-driven survey tools for customer feedback and sentiment analysis, which help improve satisfaction and loyalty.

Description

The Customer Success and actionable data platform leverages technology to foster reliable relationships between your organization and its clientele. By employing sophisticated methods to analyze extensive data sets, we create a distinct perspective of the customer experience, generating insights that enable your business to act with greater proactivity and precision. Recognizing the unique aspects of each company, SenseScore is fully tailored to your specific circumstances and business requirements. We assess key indicators to gauge your customers' wellbeing, allowing you to foresee potential risks and uncover opportunities for growth. The SenseData platform seamlessly integrates with your existing digital tools and data sources. Utilizing our proprietary API, SenseConnect, we facilitate connections with over 70 applications, as well as databases and spreadsheets, in a swift and secure manner. This ensures you have access to all pertinent information that is crucial for your business. Our dedicated team of experts is available to assist you in navigating any challenges you face with data management, ensuring that you fully harness the potential of your data resources. Ultimately, we aim to empower your organization to make informed decisions based on reliable insights.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Freshdesk Yes 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
Intercom Yes 
Jira Yes 
Mixpanel Yes 
Salesforce Yes 
Zendesk Yes 
Delighted No 
Google Ads No 
Google Analytics No 
Google Cloud Platform No 
Google Sheets No 
Metabase Yes 
Microsoft Azure No 
Pendo No 
SatisMeter No 
Segment EDI Platform No 
Slack Yes 
data.world No 

Integrations

Freshdesk Yes 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
Intercom Yes 
Jira Yes 
Mixpanel Yes 
Salesforce Yes 
Zendesk Yes 
Delighted Yes 
Google Ads Yes 
Google Analytics Yes 
Google Cloud Platform Yes 
Google Sheets Yes 
Metabase No 
Microsoft Azure Yes 
Pendo Yes 
SatisMeter Yes 
Segment EDI Platform Yes 
Slack No 
data.world Yes 

Pricing Details

$50/month/user
Pricing is dynamic.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

SuccessGuardian

Founded

2023

Country

India

Website

www.successguardian.in

Vendor Details

Company Name

sensedata

Country

Brazil

Website

www.sensedata.com.br/en/index.html

Product Features

Customer Success

Account Alerts Yes 
Account Management Yes 
Communication Management Yes 
Customer Engagement Yes 
Customer Lifecycle Management Yes 
Health Score Yes 
Onboarding Yes 
Revenue Management Yes 
Usage Tracking / Analytics Yes 
Win / Loss Analysis Yes 

Product Features

Customer Success

Account Alerts No 
Account Management No 
Communication Management No 
Customer Engagement No 
Customer Lifecycle Management No 
Health Score No 
Onboarding No 
Revenue Management No 
Usage Tracking / Analytics No 
Win / Loss Analysis No 

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