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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Subsets enhances the lifetime value of subscription media by allowing commercial teams to conduct AI-powered retention experiments independently of engineering resources. We delve into the essential elements that influence customer retention throughout their journey. By utilizing explainable AI, we tailor specific retention strategies for each customer segment, eliminating uncertainty in the process by encouraging experimentation before automating successful approaches. You can easily connect to your existing source systems or data warehouse, empowering business teams to take action. The Subsets platform allows you to orchestrate campaigns using familiar tools, making it easier to implement effective strategies. Join the ranks of thriving subscription businesses that harness Subsets to automate their retention efforts through AI. Specifically designed for commercial teams, it ensures smooth integration into existing processes. Gain insights into the factors that keep subscribers engaged and proactively implement retention strategies to enhance customer loyalty.

Description

Enable your Customer Success team to deliver exceptional customer experiences by utilizing advanced analytics, automation, and robust project management tools. There's no need to sacrifice functionality for simplicity; easily onboard your team with ready-to-use integrations and project templates. After that, tailor unique customer experiences through scalable customization and automation features. Vitally brings together customer data from your entire technology ecosystem, allowing you to proactively spot trends and harness insights for an outstanding customer journey. Imagine having access to CRM, product analytics, support inquiries, emails, NPS results, and revenue information all consolidated in a single interface, enhancing efficiency and decision-making. This holistic view empowers teams to respond swiftly and effectively to customer needs.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Amazon Redshift No 
Axis LMS No 
Chargebee No 
Clearbit No 
Gmail No 
Google Cloud BigQuery No 
HubSpot CRM No 
Intercom No 
Lantern No 
Matia No 
Microsoft Outlook No 
Mixpanel No 
PostgreSQL No 
Recurly No 
Refold No 
Salesforce No 
Snowflake No 
Superjoin No 
Zapier No 
Zendesk No 

Integrations

Amazon Redshift Yes 
Axis LMS Yes 
Chargebee Yes 
Clearbit Yes 
Gmail Yes 
Google Cloud BigQuery Yes 
HubSpot CRM Yes 
Intercom Yes 
Lantern Yes 
Matia Yes 
Microsoft Outlook Yes 
Mixpanel Yes 
PostgreSQL Yes 
Recurly Yes 
Refold Yes 
Salesforce Yes 
Snowflake Yes 
Superjoin Yes 
Zapier Yes 
Zendesk Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$99.00/month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Subsets

Website

www.subsets.com

Vendor Details

Company Name

Vitally

Founded

2017

Country

United States

Website

www.vitally.io

Product Features

Customer Success

Account Alerts No 
Account Management No 
Communication Management No 
Customer Engagement No 
Customer Lifecycle Management No 
Health Score No 
Onboarding No 
Revenue Management No 
Usage Tracking / Analytics No 
Win / Loss Analysis No 

Product Features

Customer Success

Account Alerts Yes 
Account Management Yes 
Communication Management No 
Customer Engagement Yes 
Customer Lifecycle Management Yes 
Health Score No 
Onboarding Yes 
Revenue Management Yes 
Usage Tracking / Analytics Yes 
Win / Loss Analysis Yes 

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