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Description
SuSocialPro is a cutting-edge automation platform for social media that caters to individuals, marketers, and enterprises alike. Utilizing artificial intelligence, it enables users to plan and schedule posts, increase follower numbers, and oversee numerous accounts on various platforms including Instagram, TikTok, Facebook, YouTube, Quora, Twitter/X, Reddit, LinkedIn, and Pinterest. This tool streamlines repetitive tasks, enhances user engagement, and conserves precious time, all while allowing you to maintain your brand's unique voice. Whether you're handling a single account or a multitude, SuSocialPro adapts seamlessly to your requirements—ensuring both security and efficiency. Additionally, the intuitive interface makes it easy for users of any skill level to leverage its powerful features effectively.
Description
In recent years, social networking has emerged as a dominant force on the Internet. With the widespread use of smartphones, consumers are now able to effortlessly share their opinions on products and businesses through platforms like Twitter, Facebook, blogs, and online forums. This dynamic exchange of information presents both challenges and opportunities for companies seeking to manage their brand image. If negative perceptions go unaddressed, they can escalate into significant public relations crises. Conversely, responding promptly and appropriately to such criticisms demonstrates a commitment to customer care. eGain Social™ stands out as a unique solution for managing social media, offering features that encompass social customer service, knowledge management, unified social publishing, and reputation oversight. By utilizing eGain Social Adapters, businesses can effectively monitor various social networks, including Facebook, Twitter, blogs, and forums, for specific keywords to stay informed about their online presence. Ultimately, leveraging these tools can significantly enhance a company’s ability to engage with its audience and protect its reputation in the digital landscape.
API Access
Has API
API Access
Has API
Integrations
Facebook
Instagram
LinkedIn
Pinterest
Quora
Reddit
TikTok
X (Twitter)
YouTube
Integrations
Facebook
Instagram
LinkedIn
Pinterest
Quora
Reddit
TikTok
X (Twitter)
YouTube
Pricing Details
$99/month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
SuSocialPro
Founded
2025
Country
China
Website
susocialpro.com
Vendor Details
Company Name
eGain
Founded
1997
Country
United States
Website
www.egain.com/products/social/
Product Features
Social Media Management
Automated Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring
Product Features
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
Social Media Management
Automated Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring