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Description
String is an innovative SaaS solution that enhances business communication through texting, voice calling, and direct messaging across various sectors. It can be accessed via both desktop and mobile devices, offering a cohesive interface for managing automated SMS campaigns, mass texting, and voice interactions. Users have the ability to import their contacts, utilize tagging for effective segmentation, and design tailored campaigns with customizable message templates. The platform supports keyword responses for lead generation and promotional efforts, while its compatibility with tools like Zapier, Salesforce, Mailchimp, Shopify, Slack, QuickBooks, and countless other applications ensures automated workflows and data synchronization across platforms. With features such as Wi-Fi calling and the capacity to handle multiple numbers—including existing landlines, new local, toll-free, premium, or vanity numbers—users can effortlessly manage voice and text communication from a single app. Additionally, the integrated dashboards provide insights into open rates, response times, conversion statistics, and customer engagement patterns, empowering teams to concentrate on strategic initiatives instead of tedious manual tasks. This comprehensive solution not only streamlines communication but also enhances overall operational efficiency for businesses.
Description
Enables the text functionality for established landline phones, encompassing both toll-free and standard numbers. It features automatic responses like "we are currently closed and will return your message soon," along with quick replies derived from pre-set customer service responses. Conversations can be designated to a specific agent group or an individual, allowing for organized communication. The system accommodates interactions ranging from one-on-one chats to broadcast messages sent to a customer distribution list. Furthermore, it includes the ability to forward messages directly to your email inbox and mobile messaging applications, where you can also respond seamlessly. This comprehensive support enhances customer engagement while streamlining communication processes.
API Access
Has API
API Access
Has API
Integrations
Action Network
Calendly
Campaign Monitor
ClickFunnels
Instagram Ads
Integrately
Kajabi
Kit
LinkedIn
Noticeable
Integrations
Action Network
Calendly
Campaign Monitor
ClickFunnels
Instagram Ads
Integrately
Kajabi
Kit
LinkedIn
Noticeable
Pricing Details
$19.99 per month
Free Trial
Free Version
Pricing Details
$78 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
String
Country
United States
Website
www.joinstring.com
Vendor Details
Company Name
Textology
Founded
2015
Country
United States
Website
www.textology.co
Product Features
SMS Marketing
2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win
Product Features
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
