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Description
Streem's AR powered remote video and support platform will elevate your customer's experience. Streem's AR powered video integrates into any channel strategy. It amplifies your teams ability to deliver customer-first experience by seeing a space first and capturing the right information. Only when the space is required, experts can launch a remote video session via any channel. AR-powered remote video is the best channel for customers who need to show a product. Data sharing helps to break down silos between customers and teams securely, consistently, & reliably. Streem provides the best AR-powered live video experience on the market. This allows experts and customers to concentrate on the conversation, not the technology.
Description
Augmented Reality for Interactive Remote Support. You can assess issues with various equipment—from industrial machines to servers—from your desk by connecting to a user's smartphone camera at a distant site. By observing the live high-definition video feed from your remote client's smartphone or smart glasses, you can guide them effectively without needing to be physically present. The integration of AR annotations enables both you and your client to overlay additional virtual insights onto the live view. Additionally, various annotation tools allow you to illustrate and write directly on the screen for clarity. Communication is enhanced through VoIP and text chat, ensuring a smoother assistance experience. You can also take snapshots of the camera feed to document important moments or further evaluate problems at a later time. Moreover, the ability to freeze the video stream empowers you to delve into and discuss intricate technical aspects of a specific situation more thoroughly. This innovative approach to remote assistance is transforming the way technical support is delivered.
API Access
Has API
API Access
Has API
Integrations
Truto
Zoho Directory
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$15 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Streem
Country
United States
Website
streem.com
Vendor Details
Company Name
Zoho
Founded
1996
Country
India
Website
www.zoho.com/lens/
Product Features
Handyman
Billing & Invoicing
Dispatch Management
Electronic Signature
Inventory Management
Mobile Payments
Payment Processing
Quotes / Estimates
Time Tracking
Work Order Management
Product Features
Augmented Reality
3D Objects
3D Product Visualization
Application Development
Content Creation
Cross-Device Publishing
Drag & Drop
For Mapping
For Sales
For Training / Education
Object Recognition
Simulation
Usage Tracking / Analytics
Virtual Reality
Remote Support
Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback