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Average Ratings 0 Ratings
Description
Streem's AR powered remote video and support platform will elevate your customer's experience. Streem's AR powered video integrates into any channel strategy. It amplifies your teams ability to deliver customer-first experience by seeing a space first and capturing the right information. Only when the space is required, experts can launch a remote video session via any channel. AR-powered remote video is the best channel for customers who need to show a product. Data sharing helps to break down silos between customers and teams securely, consistently, & reliably. Streem provides the best AR-powered live video experience on the market. This allows experts and customers to concentrate on the conversation, not the technology.
Description
Engineered for maximum operational efficiency and crafted for enhanced teamwork, Viewabo revolutionizes technical support by transforming a phone camera into your visual aid. Seamlessly engage with customers through a simple SMS link that allows them to share their smartphone camera, enabling you to address their issues as if you were physically present. Instead of merely instructing customers on how to resolve their problems, you can visually guide them through the process. During live video sessions, you have the ability to annotate directly on the screen, providing clear visual instructions. You can also pause the customer's video feed at any moment to gain a more detailed perspective, which facilitates better collaboration towards a solution. Streamline your support process by easily sharing recordings that can be used to collaborate with other teams, enhancing overall efficiency in achieving your objectives. Viewabo’s remote visual support transforms challenging customer interactions into smoother diagnostics and quicker solutions through effective visual communication, significantly improving experiences compared to conventional support methods. This innovative approach not only alleviates frustration but also empowers both support teams and customers to navigate technical issues with confidence.
API Access
Has API
API Access
Has API
Integrations
Freshdesk
Zendesk
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$20 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Streem
Country
United States
Website
streem.com
Vendor Details
Company Name
Viewabo
Founded
2014
Country
United States
Website
www.viewabo.com
Product Features
Handyman
Billing & Invoicing
Dispatch Management
Electronic Signature
Inventory Management
Mobile Payments
Payment Processing
Quotes / Estimates
Time Tracking
Work Order Management
Product Features
Augmented Reality
3D Objects
3D Product Visualization
Application Development
Content Creation
Cross-Device Publishing
Drag & Drop
For Mapping
For Sales
For Training / Education
Object Recognition
Simulation
Usage Tracking / Analytics
Virtual Reality
Remote Support
Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback
Remote Work
Collaboration
Credential Management
Electronic Signature
Employee Monitoring
Live Chat
Meeting Management
Project Management
Remote Access
Remote Support
Screen Sharing
Softphone
Task Management
Time Zone Tracking
Video Chat
Web Conferencing
Video Conferencing
Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard
Web Conferencing
Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard