Average Ratings 0 Ratings
Average Ratings 1 Rating
Description
StreamGroomers oversee and manage the flow of traffic within Wide Area Networks (WAN). They function seamlessly, regardless of the specific network framework, positioned between the LAN and WAN access router, with control facilitated through an out-of-band management setup. To guarantee uninterrupted service, they employ high-availability architectures. StreamGroomers conduct real-time analysis of network traffic at wire speed, gathering extensive measurements and packet data from various points throughout the network. From this information, indicators are generated in real-time to reflect the current state of network performance. The collected data is then consolidated and transmitted to a central repository with minimal impact on network resources, allowing for rapid analysis and troubleshooting, while also maintaining thorough records for forensic purposes. Additionally, the Deep Packet Inspection feature of the StreamGroomer examines Layer 2-7 packet data to accurately identify applications and user sessions based on a predefined catalog of over 400 services, thus enhancing network visibility and control. This capability not only aids in performance monitoring but also supports proactive network management strategies.
Description
See exactly who's calling, who's answering, and how your phone system is performing — without wrestling with raw CDRs or clunky built-in tools. VoIP Detective turns the call data from Cisco CallManager (CUCM), Cisco CUBE, Webex Calling, and Microsoft Teams into clear, searchable reports that anyone on your team can use.
Because it installs as a virtual machine inside your own environment, your call records stay on your infrastructure — nothing is shipped off to a vendor cloud. Most teams have it deployed and pulling reports within half an hour.
Managers can run their own team and call-activity reports without help from IT, while administrators get the depth they need: inbound, outbound, and hunt-group reporting (including who answered and which calls were abandoned), busy-hour analysis for staffing, network-quality troubleshooting by jitter, latency, and packet loss, gateway capacity planning, and endpoint utilization to reclaim unused licenses.
The free Lite edition never expires and places no limit on users or devices. VoIP Detective Pro unlocks unlimited data retention, scheduled report delivery, emergency-call alerts, GDPR phone-number masking, CUBE analytics, and a live UCCX wallboard — all at a single flat yearly rate that doesn't change with the size of your deployment.
API Access
Has API
No
API Access
Has API
No
Integrations
Cisco Unified Border Element (CUBE)
No
Cisco Unified Communications Manager
No
Cisco Unified Contact Center
No
Cisco Unity Connection
No
Cisco Webex Calling
No
Elastiflow
Yes
Microsoft Teams
No
Integrations
Cisco Unified Border Element (CUBE)
Yes
Cisco Unified Communications Manager
Yes
Cisco Unified Contact Center
Yes
Cisco Unity Connection
Yes
Cisco Webex Calling
Yes
Elastiflow
No
Microsoft Teams
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$0
VoIP Detective Free is 100% free, forever — no expiration, and no limit on users or devices.
VoIP Detective Pro is a flat $1,499 USD/year. One price covers it all: CUCM, CUBE, Webex Calling, and Microsoft Teams reporting, with unlimited devices, users, reports, and administrators — no per-seat fees, no per-device fees, and no sales quote required. Pro also adds unlimited data retention, scheduled email reports, emergency-call alerts, GDPR number masking, and a UCCX wallboard.
VoIP Detective Pro is a flat $1,499 USD/year. One price covers it all: CUCM, CUBE, Webex Calling, and Microsoft Teams reporting, with unlimited devices, users, reports, and administrators — no per-seat fees, no per-device fees, and no sales quote required. Pro also adds unlimited data retention, scheduled email reports, emergency-call alerts, GDPR number masking, and a UCCX wallboard.
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
Yes
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Streamcore
Country
France
Website
streamcore.com/comment-ca-marche/gestion-des-streamgroomers/
Vendor Details
Company Name
VoIP Detective
Founded
2019
Country
United States
Website
www.voipdetective.com
Product Features
VoIP Monitoring
Alerts / Notifications
No
Call Detail Record (CDR) Analysis
No
Call Quality Monitoring
No
IP SLA Monitoring
No
Jitter Testing
No
Latency Monitoring
No
MOS Monitoring
No
Packet Loss Monitoring
No
QoS Monitoring
No
Reporting / Analytics
No
Troubleshooting
No
Product Features
Call Tracking
CRM
Yes
Call Log
Yes
Call Recording
No
Call Routing
Yes
Caller Identification
Yes
Campaign Management
No
Conversion Tracking
No
IVR / Voice Recognition
No
Keyword Tracking
No
VoIP Monitoring
Alerts / Notifications
Yes
Call Detail Record (CDR) Analysis
Yes
Call Quality Monitoring
Yes
IP SLA Monitoring
No
Jitter Testing
Yes
Latency Monitoring
Yes
MOS Monitoring
Yes
Packet Loss Monitoring
Yes
QoS Monitoring
Yes
Reporting / Analytics
Yes
Troubleshooting
Yes