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Description
StratusLIVE is software for social good that enterprise nonprofits, federations and foundations need to manage constituents and facilitate donor engagement. Our CRM and business platform integrate seamlessly across the organization, allowing for greater donor insight and streamlined internal communications. Our robust technology suite empowers nonprofits, not just to provide donor data in a single place. It is a more comprehensive solution that allows them to drive change and increase their impact based on a better understanding of donor intent.
Description
ContactSPACE is a contact centre software that will revolutionize your customer relationships. Our CallGuides and smart diallers make it easy for agents to do their jobs, increasing productivity and enabling better conversations. Our intuitive graphical dashboard designer and real-time analytics make it easy to achieve your KPI goals. Contact us to discuss a customized solution that suits your organization's needs.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Bonterra DonorDrive
Yes
Campaign Monitor
No
ClickDimensions
Yes
Daisee
No
Givio
Yes
HubSpot CRM
No
HubSpot Customer Platform
No
Keap
No
NetSuite
No
ProspectView Online
Yes
Integrations
Bonterra DonorDrive
No
Campaign Monitor
Yes
ClickDimensions
No
Daisee
Yes
Givio
No
HubSpot CRM
Yes
HubSpot Customer Platform
Yes
Keap
Yes
NetSuite
Yes
ProspectView Online
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$105.00/month/user
A variety of pricing packages are available to suit your specific needs. Only pay for the functionality you require.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
StratusLIVE
Founded
2009
Country
United States
Website
www.stratuslive.com
Vendor Details
Company Name
contactSPACE
Founded
2014
Country
Australia
Website
www.contactspace.com
Product Features
CRM
Calendar/Reminder System
No
Call Logging
No
Document Storage
No
Email Marketing
No
Internal Chat Integration
No
Lead Scoring
No
Marketing Automation Integration
No
Mobile Access
No
Quotes / Proposals
No
Segmentation
No
Social Media Integration
No
Task Management
No
Territory Management
No
Donation Management
Campaign Management
No
Donation Tracking
No
Donor Database
No
Event Management
No
Gift Management
No
Grant Management
No
In-Kind Donations
No
Matching Donations
No
Mobile Donations
No
Online Donations
No
Pledge Management
No
Receipts / Statements
No
Recurring Donations
No
Volunteer Management
No
Fundraising
Alumni Management
Yes
Auction Management
No
CRM
Yes
Campaign Management
Yes
Contribution Tracking
Yes
Donor Management
Yes
Event Management
Yes
Gift Matching Management
Yes
Grant Management
Yes
Membership Management
No
Mobile Giving
Yes
Payment Processing
Yes
Pledge Management
Yes
Prospect Management
Yes
Raffles / Lotteries
No
Recurring Giving
Yes
Volunteer Management
Yes
Grant Management
Compliance Management
No
Contract Management
No
Grant Application Management
No
Grant Award Tracking
No
Grant Opportunity Search
No
Self-Registration
No
Nonprofit
Accounting
Yes
Committee Management
No
Donor Management
Yes
Dues Management
No
Event Management
Yes
Fundraising Management
Yes
Member Database
No
Membership Management
No
Social Media Management
Yes
Volunteer Management
Yes
Volunteer Management
Attendance Management
No
Calendar Management
No
Event Management
No
Group Management
No
Member Directory
No
Membership Management
No
Recognition Management
No
Registration Management
No
Scheduling
No
Self Service Portal
No
Training Management
No
Volunteer Profiles
No
Product Features
Call Center
Blended Call Center
Yes
Call Logging
Yes
Call Recording
Yes
Call Scripting
Yes
Campaign Management
Yes
Database
No
Escalation Management
Yes
IVR / Voice Recognition
Yes
Inbound Call Center
Yes
Manual Dialer
Yes
Outbound Call Center
Yes
Predictive Dialer
Yes
Progressive Dialer
Yes
Queue Management
Yes
Real-time Chat
Yes
Reporting/Analytics
Yes
Donation Management
Campaign Management
Yes
Donation Tracking
Yes
Donor Database
Yes
Event Management
Yes
Gift Management
Yes
Grant Management
Yes
In-Kind Donations
Yes
Matching Donations
Yes
Mobile Donations
Yes
Online Donations
Yes
Pledge Management
Yes
Receipts / Statements
Yes
Recurring Donations
Yes
Volunteer Management
Yes
Fundraising
Alumni Management
Yes
Auction Management
Yes
CRM
Yes
Campaign Management
Yes
Contribution Tracking
Yes
Donor Management
Yes
Event Management
Yes
Gift Matching Management
Yes
Grant Management
Yes
Membership Management
Yes
Mobile Giving
Yes
Payment Processing
Yes
Pledge Management
Yes
Prospect Management
Yes
Raffles / Lotteries
No
Recurring Giving
Yes
Volunteer Management
Yes
Predictive Dialer
Call Monitoring
Yes
Call Recording
Yes
Call Results
Yes
Call Transfer
Yes
Callback Scheduling
Yes
Campaign Specific Caller ID
Yes
Contact Management
Yes
FCC Compliance
Yes
FTC Compliance
Yes
Lead Capture
Yes
Lead Management
Yes
