Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Reduce expenses and simplify the challenges of cybersecurity delivery using StratoZen. Managed service providers need top-tier cybersecurity solutions to ensure their clients' safety. ConnectWise offers StratoZen's co-managed SIEM solutions and SOC-as-a-Service, seamlessly integrating with your existing security frameworks to maintain vigilant oversight of your systems. Designed specifically for service providers, StratoZen delivers exceptional flexibility and impressive accuracy, empowering you to elevate your security practices significantly. Experience the advantages of a fully cloud-hosted SIEM-as-a-service solution that eliminates both the complexity and financial burden typically associated with such systems. Since SIEM systems can often be intricate, a co-managed SIEM takes on the demanding tasks, guaranteeing that you receive optimal value alongside robust security. Additionally, StratoZen provides adaptable SOC options, allowing you to circumvent the challenges of creating and managing an in-house Security Operations Center. By leveraging StratoZen, you can focus on growing your business while ensuring your clients remain well-protected.

Description

Vight is an innovative platform that leverages artificial intelligence to enhance conversation intelligence specifically for Managed Service Providers (MSPs). It streamlines the process by automatically recording, transcribing, and summarizing meetings held on Microsoft Teams, Zoom, and business phone calls, thereby removing the need for manual note-taking. The platform generates AI-based summaries, action items, and technical specifics that seamlessly integrate with PSA systems like ConnectWise Manage, HaloPSA, and Autotask. Vight also features an AI-driven knowledge assistant that allows users to effortlessly search through calls, meetings, tickets, and documentation using natural language queries, making information retrieval more intuitive. Other notable functionalities include AI-enhanced virtual agents for front desk and after-hours support, real-time insights into customer interactions, technician verification processes, secure access based on user roles, comprehensive reporting tools, and centralized management options. By utilizing AI automation, Vight significantly enhances documentation practices, boosts technician productivity, improves operational workflows, and elevates overall customer service quality. As a result, MSPs can focus more on strategic initiatives rather than getting bogged down by administrative tasks.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$550
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App No 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

ConnectWise

Founded

1982

Country

United States

Website

www.connectwise.com

Vendor Details

Company Name

Vight

Founded

2026

Country

United States

Website

vight.ai

Product Features

MSP

Backup Management No 
Billing & Invoicing No 
CRM No 
Dashboard No 
Help Desk No 
Issue Management No 
Live Chat No 
Patch Management No 
Privileged Access Management (PAM) No 
Project Management No 
Remote Access No 
Remote Systems Monitoring No 
Scheduling No 

SIEM

Application Security No 
Behavioral Analytics No 
Compliance Reporting No 
Endpoint Management No 
File Integrity Monitoring No 
Forensic Analysis No 
Log Management No 
Network Monitoring No 
Real Time Monitoring No 
Threat Intelligence No 
User Activity Monitoring No 

Product Features

MSP

Backup Management No 
Billing & Invoicing No 
CRM No 
Dashboard No 
Help Desk No 
Issue Management No 
Live Chat No 
Patch Management No 
Privileged Access Management (PAM) No 
Project Management No 
Remote Access No 
Remote Systems Monitoring No 
Scheduling No 

Alternatives

Alternatives

ConnectWise SIEM Reviews

ConnectWise SIEM

ConnectWise
Thread Reviews

Thread

Thread Magic
HaloPSA Reviews

HaloPSA

Halo Service Solutions