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Description

The Strategy Overview is an automation platform designed for vCIOs and quarterly business reviews, created by managed service providers (MSPs) to enhance client strategic planning and facilitate digital transformation. It streamlines the quarterly business review process by automating tasks such as assessments, executive summaries, dashboards, roadmaps, budgets, and reporting on Office 365 and asset lifecycles, utilizing a modular template engine driven by the Arya AI agent. This comprehensive system connects with various PSA/RMM tools like ConnectWise, Autotask, Kaseya BMS, Syncro, and Halo PSA, as well as Office 365, allowing for the synchronization of essential company data like assets, user lists, tickets, warranties, and licensing information. Clients benefit from a customizable white-labeled portal that presents detailed insights into their strategy, health scores, and essential data points such as asset and user information, tickets, budgets, and roadmaps. Furthermore, the platform automatically refreshes warranty and asset data, which helps MSPs dramatically cut down on quarterly business review preparation time from several hours to mere minutes, while also standardizing processes, highlighting security and compliance insights, promoting proactive recommendations, and transforming assessments into strategic avenues for revenue growth. This innovative approach not only enhances efficiency but also empowers MSPs to deliver more value to their clients.

Description

ELEVATE YOUR MSP WITH SyncMonkey. What is SyncMonkey? It is a secure, adaptable, and user-friendly documentation management platform crafted by industry professionals. The primary aim of SyncMonkey is to streamline the daily functions of your MSP. SITES & COMPANY DETAILS. This section serves as a centralized repository for all client locations, providing technicians with crucial information such as phone numbers, primary contacts, addresses, and websites. Enhance your MSP Clients' experience with the Client Portal. Designed for clients to view and manage their own credentials and documents, the Client Portal also enables administrative contacts to access all employee credentials and to update their payment information and invoices. Notifications. SyncMonkey diligently monitors all your existing software license agreements, employee birthdays, domains, and more, sending alerts when any item is nearing expiration. This functionality not only aids in keeping your company organized, but also ensures that you never miss important deadlines.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Autotask PSA Yes 
Calendly Yes 
ConnectBooster Yes 
Domotz Yes 
Gravity Forms Yes 
HaloPSA Yes 
IT Glue Yes 
ITBoost Yes 
Jotform Yes 
LiveChat Yes 
MSPCFO Yes 
Microsoft Intune Yes 
Microsoft Power BI Yes 
Moneris No 
NinjaOne Yes 
Simplesat Yes 
SmileBack Yes 
TimeZest Yes 
Wise-Pay Yes 
Zendesk Yes 

Integrations

Autotask PSA No 
Calendly No 
ConnectBooster No 
Domotz No 
Gravity Forms No 
HaloPSA No 
IT Glue No 
ITBoost No 
Jotform No 
LiveChat No 
MSPCFO No 
Microsoft Intune No 
Microsoft Power BI No 
Moneris Yes 
NinjaOne No 
Simplesat No 
SmileBack No 
TimeZest No 
Wise-Pay No 
Zendesk No 

Pricing Details

$60 per month
Free Trial No 
Free Version Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Strategy Overview

Country

United States

Website

www.strategyoverview.com

Vendor Details

Company Name

SyncMonkey

Founded

2020

Country

Canada

Website

syncmonkey.com

Product Features

MSP

Backup Management No 
Billing & Invoicing No 
CRM No 
Dashboard No 
Help Desk No 
Issue Management No 
Live Chat No 
Patch Management No 
Privileged Access Management (PAM) No 
Project Management No 
Remote Access No 
Remote Systems Monitoring No 
Scheduling No 

Product Features

Document Management

Access Controls No 
Archiving & Retention No 
Collaboration Tools Yes 
Compliance Tracking No 
Document Archiving Yes 
Document Assembly No 
Document Capture No 
Document Conversion No 
Document Delivery No 
Document Indexing Yes 
Document Retention No 
Electronic Signature No 
Email Management No 
File Recovery No 
File Type Conversion No 
Forms Management No 
Full Text Search No 
Offline Access No 
Optical Character Recognition No 
Print Management No 
Version Control Yes 

MSP

Backup Management No 
Billing & Invoicing No 
CRM No 
Dashboard No 
Help Desk No 
Issue Management No 
Live Chat No 
Patch Management No 
Privileged Access Management (PAM) No 
Project Management No 
Remote Access No 
Remote Systems Monitoring No 
Scheduling No 

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