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Average Ratings 0 Ratings
Description
Hearing that a customer is dissatisfied with your product can be incredibly disheartening, particularly when the specific issue remains unclear. A helpful strategy to address this is by utilizing Stormly’s User Journey Template, which enables you to identify points where users disengage within your product or app. Understanding which elements drive the best conversions—be it webshop products, blog posts, videos, or other content—is essential. The "aha-moment" signifies the instant when users derive true value from your app or website. By pinpointing this crucial moment, you can enhance the onboarding experience, thereby boosting user retention and conversion rates significantly. It’s vital to comprehend the user behaviors that contribute to improved retention and conversion, as this knowledge is fundamental in developing a highly engaging product. Your objective should be to determine the specific instance when users experience the unique advantages of your app or website, known as the "aha-moment." Once this is established, you can refine your app's onboarding process, ensuring that a larger number of users become actively engaged and derive value from your offerings. Implementing these insights will not only improve user satisfaction but also lead to overall business success.
Description
CUX in nutshell:
✔ User Behavior Analysis
✔ Experience Metrics
✔ Goal-Oriented Analysis
✔ Conversion Waterfalls
✔ Entire Visits Recording
✔ Heatmaps
✔ Pre-analysis & Alerts
✔ Auto-capture Events
✔ Retroactive Analysis
✔ 100% GDPR-compliant
✔ Data stored in EOG
✔ SSL secured
API Access
Has API
Yes
API Access
Has API
No
Integrations
Google Analytics
No
Google Analytics 360
No
Google Tag Manager
No
JSON
Yes
JavaScript
Yes
Magento
Yes
Microsoft Excel
Yes
React
Yes
Segment EDI Platform
Yes
Shopify
Yes
Integrations
Google Analytics
Yes
Google Analytics 360
Yes
Google Tag Manager
Yes
JSON
No
JavaScript
No
Magento
No
Microsoft Excel
No
React
No
Segment EDI Platform
No
Shopify
No
Pricing Details
$199 per month
Free Trial
Yes
Free Version
Yes
Pricing Details
€79 per month
CUX offers 2 pricing models: Business (starting at €79/month) and Enterprise (with custom quote).
CUX offers also a free trial – no expiration date and no credit card required.
CUX offers also a free trial – no expiration date and no credit card required.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Stormly
Country
Netherlands
Website
www.stormly.com
Vendor Details
Company Name
cux.io
Founded
2019
Country
Wroclaw, Poland
Website
cux.io
Product Features
Web Analytics
Campaign Management
No
Conversion Tracking
No
Form Analytics
No
Goal Tracking
No
Keyword Tracking
No
Multiple Site Management
No
Pageview Tracking
No
Referral Source Tracking
No
Site Search Tracking
No
Time on Site Tracking
No
User Interaction Tracking
No
Product Features
Customer Experience
Action Management
No
Analytics
Yes
Customer Segmentation
Yes
Dashboard
Yes
Feedback Management
No
Knowledge Management
No
Multi-Channel Collection
Yes
Sentiment Analysis
Yes
Survey Management
No
Text Analysis
No
Trend Analysis
Yes
Product Analytics
Attribution
No
Automatic Data Capture
Yes
Churn Reporting
No
Customer Feedback Collection
No
Customer Guidance
No
Customer Journey Analytics
Yes
Data Export
No
Data History Retention
Yes
Data Labeling
No
Product Engagement Scoring
No
Real-Time Data Analysis
Yes
Touchpoint Analytics
Yes
User Segmentation
Yes