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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Our machine learning platform actively engages with and learns from every interaction you have with your customers. StepFunction provides you with valuable insights and predictions for growth. This comprehensive solution adapts to your current level of readiness and operational capabilities. Growth AI begins by integrating operational data from various sources, including systems of record, CRM, billing, support, product usage, and customer feedback. By mastering data preparation, businesses can achieve significant improvements in their predictive capabilities. StepFunction seamlessly integrates with your existing systems and enhances your customer success workflows without causing disruption. Gain detailed insights into your revenue dynamics, taking into account new customers, upgrades, stability, downgrades, and churn. Access historical trends and future cohort predictions effortlessly. Receive insightful risk scores that enable you to proactively engage customers who may need attention, along with tailored recommendations for intervention. Instantly track changes in customer risk levels and gain an understanding of the underlying reasons for these shifts, ensuring you stay ahead of potential challenges. This holistic approach allows businesses to make informed decisions and foster stronger customer relationships.

Description

SuccessGuardian, a customer success platform powered by AI, is designed to help businesses improve customer relationships and drive business growth. It helps customer success team to streamline workflows and track customer journeys. It also automates engagement to increase customer satisfaction and reduce churn. SuccessGuardian is a proactive customer outreach tool that helps companies save time and improve retention.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Salesforce
Chargebee
Freshdesk
HubSpot CRM
HubSpot Customer Platform
Jira
Medallia
Metabase
Mixpanel
Pendo
Rocketlane
ServiceNow
Slack
Snowflake
Sprinklr
Stripe
Zendesk
Zep
Zoho Billing
Zuora

Integrations

Salesforce
Chargebee
Freshdesk
HubSpot CRM
HubSpot Customer Platform
Jira
Medallia
Metabase
Mixpanel
Pendo
Rocketlane
ServiceNow
Slack
Snowflake
Sprinklr
Stripe
Zendesk
Zep
Zoho Billing
Zuora

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

StepFunction

Country

United States

Website

www.stepfunction.ai/

Vendor Details

Company Name

SuccessGuardian

Founded

2023

Country

India

Website

www.successguardian.in

Product Features

Artificial Intelligence

Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)

Customer Success

Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis

Product Features

Customer Success

Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis

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