Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
The landscape of work is evolving at an unprecedented pace, bringing along new expectations from users. Our Workplace and Infrastructure Support Services are designed to ensure that your modern work environment and the essential devices function seamlessly for your organization. By leveraging cutting-edge technologies such as cognitive intelligence, automation, and analytics, Stefanini is poised to revolutionize your digital workplace while significantly enhancing user experience. As the dynamics of technology reshape the workplace, are you prepared to adapt? Managed workplace service providers often claim to enhance service quality and boost productivity, but at Stefanini, we offer so much more. Our extensive and tailored solutions present fresh avenues for increasing user satisfaction, productivity, and innovation. With our workplace solutions in place, success in the new digital age is within your reach. Stefanini not only achieves cost reductions and operational efficiency but also elevates customer service, focusing on the synergy of people, processes, and technology. Additionally, we aim to strengthen your IT infrastructure for a more efficient present while ensuring it remains agile enough to meet future demands. In this rapidly changing environment, staying ahead is crucial.
Description
Unisys Intelligent Workplace Services significantly shorten resolution times while enhancing employee satisfaction by offering a contemporary, persona-driven service desk that features remote, self-healing, and proactive problem-solving as its primary service layer. The company provides seamless services through cutting-edge collaboration tools and merged reality applications, alongside quick-access asset lockers and vending machines for everyday IT supplies. Unisys Intelligent Workplace Services guarantee prompt and effective repairs or replacements for your devices. In addition to these services, you will benefit from on-site desk-side support and dispatch assistance, all while enjoying comprehensive lifecycle management of your assets throughout the organization, which includes installation, modifications, recycling, IT supply chain management, and depot requirements. Furthermore, the advanced InteliServe Platform by Unisys offers a variety of support channels, leverages sophisticated analytics, and integrates Artificial Intelligence (AI) with robotic process automation features. This holistic approach not only streamlines operations but also fosters a more efficient and responsive workplace environment.
API Access
Has API
No
API Access
Has API
No
Integrations
Microsoft 365
Yes
Microsoft Azure
Yes
Microsoft Exchange
Yes
Microsoft SharePoint
Yes
TheEye
No
Integrations
Microsoft 365
No
Microsoft Azure
No
Microsoft Exchange
No
Microsoft SharePoint
No
TheEye
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Stefanini
Country
Brazil
Website
stefanini.com/en/solutions/workplace-and-infrastructure
Vendor Details
Company Name
Unisys
Country
United States
Website
www.unisys.com/siteassets/collateral/solution-brief/ex_210218_unisysintelligentworkplaceservices.pdf
Product Features
Digital Workplace
Activity / News Feed
No
Calendar Management
No
Chat / Messaging
No
Content Management
No
Document Management
No
Employee Directory
No
File Sharing
No
Knowledge Management
No
Surveys & Feedback
No
Task Management
No
Product Features
Digital Workplace
Activity / News Feed
No
Calendar Management
No
Chat / Messaging
No
Content Management
No
Document Management
No
Employee Directory
No
File Sharing
No
Knowledge Management
No
Surveys & Feedback
No
Task Management
No