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Description
Steer Health stands out as the sole platform that oversees the entire journey of patient experiences, from initial acquisition to long-term loyalty. It offers tailored communication that meets patient needs while streamlining your operations. Every interaction is designed to evoke a warm, personalized touch, ensuring a comforting experience at any hour. Seamlessly integrate marketing, growth strategies, access, operational efficiency, clinical care, and financial systems to effectively attract, support, and retain patients. With the help of always-on conversational AI, including voice capabilities, chatbots, smart triages, referral automation, and harmonized workflows across emergency, outpatient, and hospital settings, you can achieve 2-3 times more bookings. Steer alleviates your team’s burden by taking on significant tasks for your practice. Our AI-driven platform enhances patient experiences while automating routine processes like eligibility verifications, referrals, payments, and intake procedures. Collaboration is made easy with integrated shared inboxes, allowing for smooth teamwork even among remote members. This comprehensive approach not only improves operational efficiency but also fosters a more engaged patient community.
Description
Our innovative patient engagement platform empowers healthcare professionals, including providers, specialists, allied health workers, and community support staff, to deliver virtual care through various means such as text messaging, audio-video conferencing, and secure document sharing. With VirtualCare™, administering fundamental care like routine follow-ups and sharing lab results or prescriptions becomes a seamless process that eliminates the need for in-clinic visits, allowing these tasks to be efficiently managed between regular appointments. This approach not only reaches patients who may be hard to access due to geographical barriers or restrictions like COVID-19 physical distancing but also assists those residing in senior care facilities. By utilizing VirtualCare, clinicians can increase their patient load throughout the day, gain scheduling flexibility, and maximize the productivity of their office hours. Overall, the platform enhances the overall patient experience while streamlining the workflow for healthcare providers.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Steer Health
Country
United States
Website
steerhealth.io
Vendor Details
Company Name
Think Research
Founded
2006
Country
Canada
Website
www.thinkresearch.com/ca/products/virtualcare/
Product Features
Patient Engagement
Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Patient Portal
Personal Health Record
Progress Tracking
Self Management
Reputation Management
Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label
Telemedicine
Appointment Reminders
Appointment Scheduling
Chat / Messaging
E-Prescribing
For Medical Purposes
HIPAA Compliant
Multi-Provider Practice
Online Forms
Patient Queue Management
Practice Management
Remote Treatment Plans
Teleradiology
Video Conferencing
Product Features
Home Health Care
Billing & Invoicing
Charting
Electronic Signature
Employee Tracking
Medication Database
Patient Intake
Scheduling
Time / Task Reporting
Patient Engagement
Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Patient Portal
Personal Health Record
Progress Tracking
Self Management
Telemedicine
Appointment Reminders
Appointment Scheduling
Chat / Messaging
E-Prescribing
For Medical Purposes
HIPAA Compliant
Multi-Provider Practice
Online Forms
Patient Queue Management
Practice Management
Remote Treatment Plans
Teleradiology
Video Conferencing