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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Steam Playtest is an innovative feature integrated into Steam that enables developers to invite players to evaluate their games. This functionality simplifies the process of obtaining player feedback, eliminating the need for complex key management or external mailing lists. Developers can activate a Playtest through their Steamworks settings, allowing players to request access straight from the game's store page. Upon approval, players gain the ability to download and experience the game while developers can oversee access and collect valuable feedback via the Steam platform. Ultimately, this feature seeks to enhance the playtesting experience, making it more streamlined and user-friendly for both developers and gamers alike. By fostering a direct connection between the creators and the players, Steam Playtest could significantly improve the quality of game development.

Description

Steam-connect serves as the comprehensive software solution for managing all your customer interactions. By consolidating all communication channels into a single interface, your team can concentrate entirely on their core competencies: engaging with customers! Are you interested in learning more about how we implement our system? With Steam-connect, you can handle both inbound and outbound customer communication seamlessly and in a fully integrated manner. You have the flexibility to customize the platform according to your needs, and there’s no need for any specialized technical skills, as our support team is always available to assist. Additionally, Steam-connect offers valuable insights into the workload of your customer service department, measuring employee performance and the outcomes of various campaigns, enabling you to optimize your strategies effectively. Overall, Steam-connect empowers businesses to enhance their customer engagement and operational efficiency.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

ONEsite No 
Rambox No 
Wufoo No 
Zapier No 

Integrations

ONEsite Yes 
Rambox Yes 
Wufoo Yes 
Zapier Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$5 per user per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Steam

Founded

2003

Country

United States

Website

store.steampowered.com/news/group/4145017/view/2954884882167446257

Vendor Details

Company Name

Codelogic

Founded

2007

Country

Netherlands

Website

www.callcenter-software.com/en/

Product Features

Product Features

Call Center

Blended Call Center Yes 
Call Logging Yes 
Call Recording Yes 
Call Scripting Yes 
Campaign Management Yes 
Database No 
Escalation Management Yes 
IVR / Voice Recognition Yes 
Inbound Call Center Yes 
Manual Dialer Yes 
Outbound Call Center Yes 
Predictive Dialer Yes 
Progressive Dialer Yes 
Queue Management No 
Real-time Chat Yes 
Reporting/Analytics Yes 

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