Average Ratings 1 Rating

Total
ease
features
design
support

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Steady is an AI-powered workspace designed to simplify coordination for modern, distributed teams. It replaces meetings and manual status updates with structured async check-ins. Team members respond to short prompts about their work, priorities, and blockers. Steady then pulls in activity from connected tools to add accurate, real-time context automatically. The platform transforms this information into tailored summaries for each person. These summaries highlight progress, risks, and goals across teams without information overload. Steady helps leaders and contributors stay informed without micromanagement. By centralizing context, it eliminates scattered updates across chats, docs, and meetings. Teams regain focus and autonomy throughout the workday. The result is higher productivity, better alignment, and less burnout.

Description

You can seamlessly integrate your current O365 Active Directory (AD) with the SteadyPoint Helpdesk add-in, enabling you to onboard users to the platform with ease. All your data is securely stored on SharePoint online within your Office 365 tenant, ensuring that we do not retain any of it. The SteadyPoint Helpdesk app is equipped with a robust suite of tools designed for internal users, and it also functions as a ticketing system for external users via Office 365 services. Users can access the Helpdesk portal through Office 365 or submit tickets via email, which are conveniently aggregated for management. Our mobile-responsive solution is designed for optimal functionality across devices, promoting enhanced collaboration among team members. This approach allows you to effectively close the feedback loop, providing valuable insights into areas that may need improvement. Additionally, this ensures a streamlined experience for both internal and external users alike.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Active Directory No 
Auth0 Yes 
Azure DevOps Yes 
Bitbucket Yes 
Confluence Yes 
GitHub Yes 
Google Calendar Yes 
Jira Yes 
Microsoft 365 No 
Microsoft SharePoint No 
Microsoft Teams Yes 
Okta Yes 
OneLogin Yes 
SSOJet Yes 
Shortcut Yes 
Slack Yes 
Trello Yes 
Wufoo No 
Zendesk Yes 
Zoom Yes 

Integrations

Active Directory Yes 
Auth0 No 
Azure DevOps No 
Bitbucket No 
Confluence No 
GitHub No 
Google Calendar No 
Jira No 
Microsoft 365 Yes 
Microsoft SharePoint Yes 
Microsoft Teams No 
Okta No 
OneLogin No 
SSOJet No 
Shortcut No 
Slack No 
Trello No 
Wufoo Yes 
Zendesk No 
Zoom No 

Pricing Details

$25/month for 500 credits
Steady charges for usage, not users, so you only ever pay for what you actually use.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Steady (Formerly Status Hero)

Country

United States

Website

runsteady.com

Vendor Details

Company Name

SteadyPoint

Founded

2011

Country

Palestine

Website

www.steadypoint.net

Product Features

Org Chart

Collaboration Yes 
Data Import / Export No 
Drag & Drop No 
Interactive Elements No 
Photos / Images No 
Publishing / Sharing No 
Templates Yes 

Task Management

Collaboration Yes 
Create Subtasks Yes 
Gamification Yes 
Gantt Charts No 
Mobile Access Yes 
Percent-Complete Tracking Yes 
Progress Tracking Yes 
Recurring Tasks No 
Reporting/Analytics Yes 
Spreadsheet View No 
Task Board View Yes 
Task Planning No 
Task Scheduling No 
Task Tracking Yes 
Time Tracking No 
To-Do List View Yes 

Product Features

Help Desk

Alerts / Escalation No 
Automated Routing Yes 
Community Forums No 
Customizable Branding No 
Document Storage No 
Email Integration Yes 
IT Asset Management Yes 
Incident Management No 
Interaction Tracking Yes 
Knowledge Base No 
Known Issue Management No 
Live Chat No 
Multi-Channel Communication Yes 
Multiple Brands / Products No 
Network Monitoring No 
Real-time Chat No 
Self Service Portal Yes 
Service Level Agreement (SLA) Management Yes 
Ticket Management No 

Alternatives

Alternatives

Ignatiuz HelpDesk Reviews

Ignatiuz HelpDesk

Ignatiuz Software
Leiga Reviews

Leiga

Leiga Technologies
Noodle Reviews

Noodle

Vialect
SP IT Helpdesk Reviews

SP IT Helpdesk

SP Marketplace
CV Helpdesk Reviews

CV Helpdesk

Codevision Technologies Private Limited