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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

StatusIQ is a status- and incident communication platform that allows you to communicate with customers in real time via status Pages, emails, and sms. It also lets you showcase the uptime of your IT resources and can be used to communicate with customers about scheduled maintenances and incidents. It is inevitable that there will be downtime. However, it doesn't have to be like this: wasting support agents or providing poor user experiences are not acceptable. Site24x7 StatusIQ makes it easy to communicate service disruptions, planned maintenance and real-time statuses with customers and end users. Proactive communication is a key responsibility in the event of a service disruption. Reliable, dedicated channels that can post updates can deflect support tickets and keep internal stakeholders informed. This can make downtime into an opportunity to improve the customer experience. Communicate early and often. Quickly acknowledge the problem and post the incident to your status page.

Description

Know when a customer-facing service, API, or background job fails, then get the evidence needed to respond. UptimeMonk combines website uptime monitoring, API monitoring, network checks, certificate tracking, cron monitoring, and incident investigation in one workspace. Teams can check HTTP and HTTPS endpoints, rendered public web pages, SSL/TLS certificates, domain registrations, DNS records, TCP ports, ICMP reachability, and secure heartbeat URLs for scheduled jobs. Checks run from multiple regions and can use a second location to confirm a failure before creating an incident. Each incident brings together probable-cause guidance, regional observations, latency, an evidence timeline, alert history, and recovery details. Service dependency mapping shows which monitored systems rely on others. Critical paths, cross-monitor incident correlation, and evidence-linked impact summaries help responders understand whether an upstream outage may be affecting downstream services without presenting correlation as proven causation. Signed GitHub and GitLab deployment webhooks place relevant release events beside incidents without giving UptimeMonk access to source code. Teams can publish branded status pages with live service state, recent incidents, maintenance announcements, and availability history. Scheduled maintenance suppresses expected alerts while preserving check evidence. Email, Slack, Microsoft Teams, Discord, webhooks, PagerDuty, Opsgenie, push notifications, on-call rotations, role-based access, audit history, SLA reporting, and CSV exports support day-to-day operations.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Discord No 
GitHub No 
GitLab No 
Google Chat No 
Jira No 
Mattermost No 
Microsoft Teams No 
Opsgenie No 
Slack No 
Splunk Enterprise No 
Telegram No 

Integrations

Discord Yes 
GitHub Yes 
GitLab Yes 
Google Chat Yes 
Jira Yes 
Mattermost Yes 
Microsoft Teams Yes 
Opsgenie Yes 
Slack Yes 
Splunk Enterprise Yes 
Telegram Yes 

Pricing Details

$9 per month
Billed annually
Free Trial Yes 
Free Version Yes 

Pricing Details

$10/month
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

ManageEngine

Founded

2006

Country

India

Website

www.site24x7.com/statusiq/

Vendor Details

Company Name

UptimeMonk

Founded

2025

Country

United States

Website

uptimemonk.com

Product Features

Incident Management

Audit Trail Yes 
Corrective Actions (CAPA) No 
Disaster Recovery Yes 
IT Incident Management No 
Incident Reporting Yes 
OSHA Compliance No 
Root-Cause Diagnosis Yes 
Safety Management Yes 
Task Management Yes 
Ticket Management Yes 

Product Features

Website Monitoring

Availability Testing Yes 
Event Logs Yes 
Event-Based Notifications Yes 
FTP Monitoring No 
Mail Server Monitoring No 
Maintenance Scheduling Yes 
Performance Metrics Yes 
Real Time Monitoring Yes 
Transaction Monitoring No 
Uptime Reporting Yes 

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