Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
The status page that alleviates the challenges of informing both employees and customers about downtime and scheduled maintenance effectively boosts productivity! When applications experience issues, valuable time is squandered as users attempt to diagnose the problem. StatusCast ensures that all parties are informed about ongoing situations, keeping everyone updated and satisfied. You’re familiar with the scenario: when your email server fails, your help desk gets inundated with a surge of identical support requests. By implementing a corporate StatusCast page, you can significantly cut down on help desk inquiries by addressing concerns before they escalate. Keeping your users informed about any changes in service status is crucial for maintaining optimal productivity levels. Clear communication fosters a sense of trust and reliability with your end users. With a StatusCast page, quick and effective communication is not just possible—it’s seamless. Plus, a well-maintained status page can enhance overall user engagement and satisfaction, making it a vital component of your operational strategy.
Description
StatusIQ is a status- and incident communication platform that allows you to communicate with customers in real time via status Pages, emails, and sms. It also lets you showcase the uptime of your IT resources and can be used to communicate with customers about scheduled maintenances and incidents. It is inevitable that there will be downtime. However, it doesn't have to be like this: wasting support agents or providing poor user experiences are not acceptable. Site24x7 StatusIQ makes it easy to communicate service disruptions, planned maintenance and real-time statuses with customers and end users. Proactive communication is a key responsibility in the event of a service disruption. Reliable, dedicated channels that can post updates can deflect support tickets and keep internal stakeholders informed. This can make downtime into an opportunity to improve the customer experience. Communicate early and often. Quickly acknowledge the problem and post the incident to your status page.
API Access
Has API
API Access
Has API
Integrations
Zoho Directory
Zoho One
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$9 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
StatusCast
Founded
2013
Country
United States
Website
statuscast.com
Vendor Details
Company Name
ManageEngine
Founded
2006
Country
India
Website
www.site24x7.com/statusiq/
Product Features
Incident Management
Audit Trail
Corrective Actions (CAPA)
Disaster Recovery
IT Incident Management
Incident Reporting
OSHA Compliance
Root-Cause Diagnosis
Safety Management
Task Management
Ticket Management
IT Alerting
Alert Noise Reduction
Alert Routing
Dynamic Notifications
Enriched Incident Context
Escalation Policies
Incident History Audit
Multi-User Alerting
Multiple Alert Types
On-Call Management
Rich HTML Email Notifications
Product Features
Incident Management
Audit Trail
Corrective Actions (CAPA)
Disaster Recovery
IT Incident Management
Incident Reporting
OSHA Compliance
Root-Cause Diagnosis
Safety Management
Task Management
Ticket Management