Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 105 Ratings

Total
ease
features
design
support

Description

Statlook is a free and professional IT Asset Management suite. It includes the following features: 1. Hardware - All information about infrastructure in one place 2. Software - Software auditing with validation for license compliance. 3. Users can view activity stats, use programs and visit websites with blocking features. 4. Helpdesk - Fully featured helpdesk system that allows remote desktop control and compliance with GDPR. LINKS Statlook Installer: https://ancillary-proxy.atarimworker.io?url=https%3A%2F%2Fdev.statlook.com%2Fappcenter%2Finstall%2Fgetfree.php User Manual: https://ancillary-proxy.atarimworker.io?url=https%3A%2F%2Fmanual.statlook.com%2F14.0%2Fen-US%2Fmaster%2Findex.html

Description

SysAid is an AI-first ITSM and Help Desk platform designed to make IT teams more efficient. Powered by Agentic AI, it accelerates issue resolution, automates repetitive tasks, and helps IT shift from firefighting to driving strategic impact. With no-code workflows, AI-powered ticket handling, and a modern self-service portal, SysAid lets your team focus on what matters most—delivering business value. At the core is Agentic AI: a powerful operational layer where AI Agents take the first action—boosting efficiency and speeding up resolutions. SysAid is built with enterprise-grade security, governance, and responsible AI—complete with customizable guardrails and controls. Go live in weeks with fast, code-free onboarding—no complex migrations or steep learning curves. Flexible, scalable, and supported by award-winning service, SysAid is ITSM run by AI—and by you.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Asterisk
Axonius
BeyondTrust Cloud Privilege Broker
Chronicle SOAR
Google Workspace
Help Desk Migration
Jira Work Management
LogMeIn Rescue
Microsoft 365
Microsoft Teams
Nagios XI
OneLogin
Qlik Sense
Sage 50
Slack
Syteca
TeamViewer
Trello
Zero Incident Framework

Integrations

Asterisk
Axonius
BeyondTrust Cloud Privilege Broker
Chronicle SOAR
Google Workspace
Help Desk Migration
Jira Work Management
LogMeIn Rescue
Microsoft 365
Microsoft Teams
Nagios XI
OneLogin
Qlik Sense
Sage 50
Slack
Syteca
TeamViewer
Trello
Zero Incident Framework

Pricing Details

$0
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Media-press.tv S.A.

Founded

2000

Country

Poland

Website

statlook.com

Vendor Details

Company Name

SysAid Technologies

Founded

2002

Country

Israel, Canada, Romania, United Kingdom

Website

www.sysaid.com

Product Features

Employee Monitoring

Activity Monitoring
Browsing History
Email Monitoring
Keystroke Recording
Productivity Analysis
Remote Control
Screen Activity Recording
Time & Attendance
Time Tracking

Issue Tracking

Assignment Management
Dashboard
Escalation Management
Issue Auditing
Issue Scheduling
Knowledge Base
Project Management
Recurring Issues
Scheduling
Task Management

IT Management

Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring

Network Monitoring

Bandwidth Monitoring
Baseline Manager
Diagnostic Tools
IP Address Monitoring
Internet Usage Monitoring
Real Time Analytics
Resource Management
SLA Monitoring
Server Monitoring
Uptime Monitoring
Web Traffic Reporting

Portal

Chat
Collaboration
Content Management
Document Management
File Sharing
Search

Remote Desktop

Chat
Cross-Platform Access
File Transfer
Group View
Mobile Device Access
Multi Monitor Support
Record Remote Sessions
Remote Print
Remote Wake
User Management

Product Features

Business Intelligence

Ad Hoc Reports
Benchmarking
Budgeting & Forecasting
Dashboard
Data Analysis
Key Performance Indicators
Natural Language Generation (NLG)
Performance Metrics
Predictive Analytics
Profitability Analysis
Strategic Planning
Trend / Problem Indicators
Visual Analytics

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Issue Tracking

Assignment Management
Dashboard
Escalation Management
Issue Auditing
Issue Scheduling
Knowledge Base
Project Management
Recurring Issues
Scheduling
Task Management

IT Asset Management

Asset Tracking
Audit Management
Compliance Management
Configuration Management
Contract/License Management
Cost Tracking
Depreciation Management
IT Service Management
Inventory Management
Maintenance Management
Procurement Management
Requisition Management
Supplier Management

IT Management

Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring

IT Service

Contract Management
IT Asset Management
Incident Management
Knowledge Management
Release Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management

ITSM

Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal

Network Monitoring

Bandwidth Monitoring
Baseline Manager
Diagnostic Tools
IP Address Monitoring
Internet Usage Monitoring
Real Time Analytics
Resource Management
SLA Monitoring
Server Monitoring
Uptime Monitoring
Web Traffic Reporting

Patch Management

Alerts/Notifications
Automatic Approval
Automatic Patch Deployment
Automatic Scans
Compliance Management
Custom Patches
Dashboard
Network Wide Management
Patch Prioritization
Patch Testing
Remote Access/Control
Vulnerability Scanning

Service Desk

CMDB
Change Management
IT Asset Management
Incident Management
Knowledge Base
Mobile Access
Procurement Management
Remote Control
SLA Management
Self Service Portal

Workload Automation

Alerts / Notifications
Audit Trails
Business Process Management
Cross-Platform Scheduling
Dashboard
Data Analysis / Visualization
Event-Triggers
Load Balancing
Resource-Based Scheduling
Robotic Process Automation (RPA)
Workflow Foundation Support

Alternatives

Alternatives

ServoDesk Reviews

ServoDesk

Simplisys Ltd
HomeGuard Activity Monitor Reviews

HomeGuard Activity Monitor

Veridium Software