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support

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Description

Enhancing customer satisfaction requires actively seeking and responding to their opinions and suggestions. Utilize metrics such as NPS (Net Promoter Score), CSAT, CES, or create your own tailored inquiries. You can conduct a one-off survey, establish ongoing assessments, or gather insights from specific transactions. Effortlessly collect employee feedback on a large scale and create instant reports for your team with just one click. Implement surveys focused on Candidate Experience, Employee Satisfaction, Training Evaluations, Knowledge Assessments, and much more. Optimize the user experience and functionality of your website, application, or product. You can independently launch website surveys without needing IT support and receive prompt feedback on your product inquiries within hours of deployment. Test the viability of your product or service concepts, gain valuable insights into your target demographic, and gather opinions on your ideas. Explore deeper analysis through advanced segmentation techniques. Engage users with voting options, knowledge assessments, psychological tests, forms, and quizzes designed for educational or healthcare contexts. With Startquestion, you will receive comprehensive support throughout every phase of your project, ensuring a thorough approach to gathering insights.

Description

Survey Solutions now empowers its users to set up and manage their own cloud or local servers rather than relying on us to provision one for them. For comprehensive guidance, cost estimation tools, and answers to common inquiries, please refer to our documentation. This resource will assist you or your IT team in deploying a Survey Solutions server within your own infrastructure, ensuring that your data collection remains seamless. Create your surveys using a diverse array of standard questions, and take advantage of nested rosters, answer piping, cascading questions, linked questions, barcode scanning, and the ability to capture images and audio, as well as gather data from external sensors. Enhance your survey's accuracy by validating responses and directing the interview flow using the capabilities of .Net; apply macros, calculated variables, and lookup tables to build advanced data validation algorithms. Additionally, you can track survey progress in real-time by examining detailed paradata, enabling you to make informed decisions throughout your data collection process. This level of control and flexibility ensures that your surveys are both effective and efficient.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Asana Yes 
DELTA Monitoring No 
FreshMail Yes 
Google Analytics Yes 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
Jira Service Management Yes 
KonnectzIT Yes 
Mailchimp Yes 
Manago AI Yes 
Microsoft 365 Yes 
Salesforce Yes 
Shopify Yes 
Slack Yes 
Stackreaction Yes 

Integrations

Asana No 
DELTA Monitoring Yes 
FreshMail No 
Google Analytics No 
HubSpot CRM No 
HubSpot Customer Platform No 
Jira Service Management No 
KonnectzIT No 
Mailchimp No 
Manago AI No 
Microsoft 365 No 
Salesforce No 
Shopify No 
Slack No 
Stackreaction No 

Pricing Details

$49 per user per month
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Startquestion

Founded

2006

Country

Poland

Website

www.startquestion.com

Vendor Details

Company Name

World Bank Group

Founded

1944

Country

United States

Website

www.worldbank.org/capi

Product Features

NPS

Survey

Custom Survey URLs Yes 
Data Analysis Tools Yes 
Email Marketing Yes 
Mobile Survey Yes 
Offline Response Collection Yes 
Paper Survey Yes 
Question Branching Yes 
Question Library Yes 
Site Intercept Survey Yes 
Skip Logic Yes 
Supports Audio / Images / Video Yes 

Product Features

Survey

Custom Survey URLs Yes 
Data Analysis Tools No 
Email Marketing Yes 
Mobile Survey Yes 
Offline Response Collection Yes 
Paper Survey No 
Question Branching Yes 
Question Library No 
Site Intercept Survey No 
Skip Logic Yes 
Supports Audio / Images / Video Yes 

Alternatives

Alternatives

The Survey System Reviews

The Survey System

Creative Research Systems
ZipSurvey Reviews

ZipSurvey

Reliant